A Windows System Restore will restore your computer's settings to an earlier date. It's an excellent way to fix problems by undoing changes to your PC. The system restore will not delete your documents and is reversible. If you are having some type of system problem, try running the System Restore to restore your system to a previous date.
Windows is automatically setup to create system restore points on a regular basis. You can also create system restore points manually.
The System Restore does not restore documents, so remember to back up your files regularily. If you need help with recovering a file, please try the Eugene Computer Geeks Free Support Chat.
How do I do a System Restore?
Press the Windows Start button and goto "All Programs" -------> Accessories ---------> System Tools -------> System Restore
If you need to restore your computer to its original factory state so that it acts and behaves like a brand new computer, you will need to do a Full Factory Restore which is very differen't from a Windows System Restore.
00:37:24 Geek2 nothing about system restore?
00:38:14 guest132 directory services restore mode
00:38:23 Geek2 K everyone is saying its somewhere in the f8 options
00:38:26 Geek2 multiple people
00:38:30 Geek2 its hiding somewhere in there
00:38:38 Geek2 I wish they would give more specific instructions
10:21:04 guest776 Would I need to get a disk to backup my HD before i restore to factory settings?
10:21:28 guest434 so put in disc and repair system\
10:22:23 Geek1 guest776: yes. You need to backup your files
10:22:49 Geek1 guest776: because you are having so many problems I recommend wiping the drive, instead of just doing an upgrade install
10:23:13 guest434 tried system restore and no result- RECOMENDED DOWNLOAD SITE
10:23:14 guest776 But would it require a disk to add it onto? or would it be stored somewhere in the computer that wont be wiped?
10:23:27 Geek1 guest443: yes, and its a good idea to do a backup just in case
10:23:34 guest434 for ubuntu
10:24:14 Geek1 guest776: It would be best to wipe the entire drive, so yes you will need another disc to do teh backup
10:24:18 Geek1 it can be external
10:24:25 Geek1 you could also backup your files on a web server
10:24:27 Geek1 or dvd
10:24:28 Geek1 s
10:24:35 Geek1 or usb flash drives
10:24:49 guest776 Doesn't microsoft have a cloud program I can backup onto?
10:24:58 guest434 thanks for the help
10:25:09 Geek1 guest434: You did a windows system restore, or a full factory default system resotre?
10:25:29 Geek1 I don't think they provide free cloud storage
10:25:31 Geek1 we do though
10:25:36 guest776 guest434 quit (timeout)
10:25:47 Geek1 as long as you don't upload anything copyrighted
10:26:12 guest776 Copyrighted how?, like music and games?, because those are the data I need to save
10:26:41 Geek1 yea unfortunetly. I have no way of checking if you bought those music or games and I could get in a lot of truble
10:26:51 Geek1 Google has cloud storage I believe
21:13:59 Geek1 Just in case, its a good idea. Lots of PC's these days get hijacked. Wouldnt hurt
21:14:12 Geek1 what version of windows are you running?
21:14:12 guest443 ok
21:14:18 guest443 Vista
21:14:25 Geek1 k one sec. I'll get you instructions
21:14:50 guest443 I am on the mac at the moment though. Performing a system restore on pc due to technical errors
21:15:02 Geek1 oh okay
21:15:23 Geek1 are you doing a full factory state system restore?
21:15:28 Geek1 wiping it clean?
21:15:41 Geek1 cuz if so then that will fix the hijack problem (if you have one)
21:16:46 guest443 i was considering doing that, but system restore doesnt have that option?
21:17:04 Geek1 There are different types of system restore
21:17:12 guest443 It only dated back a few months for me (had comp for year)
21:17:18 Geek1 factory state system restore or the windows system restore
21:17:25 Geek1 oh okay sounds like you are doing a windwos system restore
21:17:44 Geek1 It wouldnt hurt to reset the hosts file and make sure a system proxy isnt set
21:17:57 guest443 ok
21:18:01 Geek1 Please let me know when the restore is done and I'll work you through the steps
21:46:06 guest107 question: How big is the small one?
21:46:27 Geek1 Very small. Only 50 megs
21:46:37 Geek1 Can I have the model number again?
21:46:53 Geek1 A lot of laptops will have an option to do a backup from the system restore
21:47:07 Geek1 Its worth a try if you can't get a hold of a cd or dvd
21:49:36 guest107 I got 2 DVD blank CDs from Radio Shack for twenty five cents.
21:51:55 guest168 I know I wish i didnt have ot have files backed up but i kind of need them
21:52:17 guest168 What was the idea you had?
21:52:20 Geek1 Yea its always good to do a backup
21:52:40 Geek1 its not a matter of if you'll loose your files...its when. Harddrives always crash eventually
21:52:42 Geek1 my idea...
14:46:38 Geek1 oh boo
14:46:48 Geek1 O2 requires registration to send one
14:47:19 Liz ok, al check in frequently
pv_04d22f0517b4ba99d3c5c45902398766f8911ca4_cfdb8f5176160418370cf526a885e7d722f9876f 03/04/2012 14:47:43 Geek1 oh okay. And I told you to restore it to factory state? But if I remember right, it wouldnt go to the system restore mode:?
14:47:57 Liz thanks again 4 ur help
14:48:02 Geek1 no problem
14:48:18 Liz thanks again 4 ur help
14:48:28 Geek1 :lol:
pv_04d22f0517b4ba99d3c5c45902398766f8911ca4_cfdb8f5176160418370cf526a885e7d722f9876f 03/04/2012 14:48:37 guest888 No it wouldnt but I did go to ITS and they said they could restore it to factory settings without having to reinstall windows
pv_04d22f0517b4ba99d3c5c45902398766f8911ca4_cfdb8f5176160418370cf526a885e7d722f9876f 03/04/2012 14:49:03 guest888 But they were having power outages so they could not actually take my laptop
14:49:12 guest917 Liz quit (timeout)
12:04:03 Geek2 Are you sure there wasn't something else plugged into the computer? Cuz its saved on the E:\ which isn't in your computer right now
12:04:11 guest438 they just asked if ive ever performed a system restore on my computer before
12:04:33 Geek2 System Restore wont work
12:04:33 guest438 yes
12:04:39 Geek2 It wasn't saved on your computer
12:04:46 Geek2 I promise you this
12:04:51 Geek2 i'm 110% sure
12:04:58 Geek2 The file was never saved on your computer
12:04:59 Geek2 so
12:05:04 Geek2 A system restore wont work
12:05:13 Geek2 I'd ask to borrow the flash drive
12:05:27 Geek2 Are you sure there wasn't a different flash drive in, or an external harddrive?
12:05:32 Geek2 OR some type of storage device
12:05:42 Geek2 possibly even a cell phone?
12:06:14 guest438 nothing, just that and my charger
12:06:14 Geek2 Tell your friend your computer only has a C and D drive. The file was saved on the E drive
12:06:37 Geek2 It was def saved on the flash drive. Ask them if you can borrow it
13:57:05 Geek2 Is it just a problem with dates?
13:57:21 Geek2 Because it could be some sort of issue related to the XP time and date
13:57:33 guest67 no if asked to enter a catagory same thing
13:58:07 Geek2 Could you give me a very specific and detailed example? It would help me understand the problem better. What exactly happens?
13:58:19 Geek2 Some of the options you have to fix it:
13:58:33 Geek2 A windows system restore to an earlier date. (You wont loose any files)
13:58:51 Geek2 you would have to do a restore to an earlier date when it was working
13:59:10 Geek2 You could do a full backup, wipe it clean and do a reinstall of XP
13:59:23 guest67 if i need to fill in a form and askes what *** no choices show up choose a country nothing there
13:59:29 Geek2 You MIGHT be able to do a XP repair, (depending on your version of XP)
13:59:54 guest67 all i know its xp home
14:00:01 Geek2 interesting. I haven't seen that error before
14:00:07 Geek2 Did it used to work on this computer?
11:06:10 Cameron And did you have windows on it before?
11:06:14 Beckem its maybe 5 months
11:06:16 Cameron if so, what version of Windows?
11:06:22 Cameron oh okay. So windows 7?
11:06:28 Beckem yea
11:06:36 Beckem I was doing a system restore
11:06:38 Cameron Do you have files that would need to be backed up?
11:06:48 Beckem yea
11:06:55 Cameron okay...
11:07:01 Cameron To get it back...
11:07:06 Beckem nope
11:07:07 Cameron you need to do a full factory system restore
11:07:12 Cameron but that erases everything
11:07:15 Beckem i did try that
11:07:26 Cameron wait so you dont have files that need backed up?
11:07:28 Beckem but i turned the computer off because it wasn't loading
11:07:34 Cameron Whats the model of the computer?
11:07:38 Cameron and maker
11:07:43 Beckem acer
11:09:22 Beckem 6423
11:09:39 Beckem k
11:09:42 Cameron so its the aspire 7750 6423?
11:09:50 Beckem yea
11:09:52 Beckem i think
11:10:03 Cameron There are different types of system restores
11:10:17 Cameron the main ones are the windows system restore
11:10:20 Beckem i did the manufacture restore
11:10:21 Cameron and the factory restore
11:10:31 Beckem i did the factory rrestore
11:10:31 Cameron The full factory restore by acer?
11:10:46 Cameron and you turned it off in the middle of it?
11:10:50 Cameron It usually takes an hour or two
11:11:00 Beckem when it needed the fourth disk
pv_18bd066e4566ce9d85c68c60905f6e7f20dc41d2_967f3d20c88f058aa1bab6cf01478b0bf287cb72 08/04/2012 23:27:33 craig1187 im here
pv_18bd066e4566ce9d85c68c60905f6e7f20dc41d2_967f3d20c88f058aa1bab6cf01478b0bf287cb72 08/04/2012 23:27:54 craig1187 ok i just restart my computer?
pv_18bd066e4566ce9d85c68c60905f6e7f20dc41d2_967f3d20c88f058aa1bab6cf01478b0bf287cb72 08/04/2012 23:27:59 Geek1 yea
pv_18bd066e4566ce9d85c68c60905f6e7f20dc41d2_967f3d20c88f058aa1bab6cf01478b0bf287cb72 08/04/2012 23:28:19 craig1187 ok ill let you know what happens
pv_18bd066e4566ce9d85c68c60905f6e7f20dc41d2_967f3d20c88f058aa1bab6cf01478b0bf287cb72 08/04/2012 23:28:27 craig1187 rebooting now
pv_18bd066e4566ce9d85c68c60905f6e7f20dc41d2_967f3d20c88f058aa1bab6cf01478b0bf287cb72 08/04/2012 23:28:33 Geek1 I did set up a system restore point...so if something goes wrong..dont panic..all settings are reversible
pv_18bd066e4566ce9d85c68c60905f6e7f20dc41d2_967f3d20c88f058aa1bab6cf01478b0bf287cb72 08/04/2012 23:28:40 Geek1 ok
pv_18bd066e4566ce9d85c68c60905f6e7f20dc41d2_967f3d20c88f058aa1bab6cf01478b0bf287cb72 08/04/2012 23:29:28 Geek1 craig1187 quit (timeout)
23:29:28 Geek1 craig1187 quit (timeout)
pv_18bd066e4566ce9d85c68c60905f6e7f20dc41d2_5da6c6c4fb95b9f5bbe1e5373101220cc4f73436 08/04/2012 23:31:26 Geek1 Geek1 quit
23:31:57 craig1187 joins My room
23:32:16 craig1187 im back
23:32:24 Geek1 is it working?
15:14:13 tiko but theres still some stuff not there
15:14:18 tiko yea man smitfraud sucks
15:14:23 Geek1 jeez
15:14:24 Geek1 but
15:14:33 Geek1 I've deleted smithfraud from a ton of computers
15:14:33 tiko i tried numerous times to system restore and start all over, but it freezes during the process
15:14:36 Geek1 and never had that happen
15:14:39 Geek1 lame
15:14:42 Geek1 well..
15:14:49 Geek1 it must not have deleted the whole C:\
15:14:58 Geek1 otherwise you wouldnt be able to access the systen restore points
15:14:59 Geek1 unless
15:15:13 Geek1 it saved them on a different partition or drive
15:15:28 tiko i have no system restore points until April 8, which was still when the virus was infected lol
15:15:39 tiko i cant even find my windows 7 cd to restart this whole thing
15:15:49 Geek1 if it deleted the whole C drive
15:15:54 Geek1 you wouldnt be able to boot at all
15:15:58 Geek1 it would have no windows
15:16:07 tiko maybe it hid it somewhere and i cant access it?
15:16:10 Geek1 would give error 'Operating Sytem Not Found"
15:16:14 Geek1 very possible!
16:04:40 Geek1 turn is back on
16:04:50 Geek1 right away, tap f8 over and over
16:04:54 Geek1 till you get to a menu
16:05:02 Geek1 then select "repair computer"
16:05:10 Geek1 after that its pretty self explanatory
16:05:21 Geek1 it will have a facotry restore option...or they might call it "system restore"
16:05:28 Geek1 just make sure you select the FULL system restore
16:05:31 Geek1 the one that does the format
16:05:54 Geek1 and the reinstall of windows and your drivers
16:06:14 Geek1 it will put your computer back to JUST how it was when you first turned it on
16:06:24 Geek1 it will even make you create a user account and password
16:06:48 nate how can i reinstall windows without a disk though
16:06:51 Geek1 you know you are doing it right when it warns you saying "WARNING this will delete all your documents and programs"
16:06:58 Geek1 lol nate you're not listening
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_4ea83ed14d089ff35191161f1b1a05ebbae1da9b 12/04/2012 01:13:34 Geek1 yea
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_4ea83ed14d089ff35191161f1b1a05ebbae1da9b 12/04/2012 01:13:38 Geek1 whats going on?
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_4ea83ed14d089ff35191161f1b1a05ebbae1da9b 12/04/2012 01:14:20 Geek1 I mean Hows it going
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_4ea83ed14d089ff35191161f1b1a05ebbae1da9b 12/04/2012 01:14:21 Geek1 ?
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_4ea83ed14d089ff35191161f1b1a05ebbae1da9b 12/04/2012 01:14:25 undercovernoob ok so i removed this virus from my comp, and part of the process was rebooting, but after i restarted, couldn't connect to the internet
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_4ea83ed14d089ff35191161f1b1a05ebbae1da9b 12/04/2012 01:14:35 undercovernoob system restore didn't work
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_4ea83ed14d089ff35191161f1b1a05ebbae1da9b 12/04/2012 01:15:02 Geek1 How do you connect to the internet?
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_4ea83ed14d089ff35191161f1b1a05ebbae1da9b 12/04/2012 01:15:06 Geek1 wirlessly or wired in?
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_4ea83ed14d089ff35191161f1b1a05ebbae1da9b 12/04/2012 01:15:12 undercovernoob wireless
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_4ea83ed14d089ff35191161f1b1a05ebbae1da9b 12/04/2012 01:15:25 Geek1 Can you try plugging in just for testing?
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_4ea83ed14d089ff35191161f1b1a05ebbae1da9b 12/04/2012 01:15:38 undercovernoob signal is strong, but gives me "network did not assign a network address"
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_4ea83ed14d089ff35191161f1b1a05ebbae1da9b 12/04/2012 01:15:40 undercovernoob yeah, didn't work
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_4ea83ed14d089ff35191161f1b1a05ebbae1da9b 12/04/2012 01:15:43 Geek1 that will tell me if its a problem related to just your wireless or to your whole system internet settings
14:53:47 Geek1 onenote note-taking and information-management program
14:54:06 Geek1 where you can capture ideas and information in electronic form. Insert files or Web content in full-color, searchable format or as icons that you can click to access. Watch this demo to see how simple it is to gather, format, organize, and share information. And then say goodbye to your notepad!
14:54:10 pandapoop brb
14:54:12 Geek1 Dont put the answer as word for word though
14:55:38 Geek1 ok
14:58:48 Geek1 undercover: Have you tried the system restore?
14:58:54 Geek1 Where you go back to an earlier date?
14:59:52 undercovernoob yeah i've tried man, still doesn't work
15:00:45 Geek1 lame. Sorry on the phone and sending an e-mail
15:06:54 Cameron Geek1 quit (timeout)
15:07:36 undercovernoob Cameron quit (timeout)
15:07:40 undercovernoob Geek1 quit (timeout)
15:09:31 undercovernoob i also tried downloading the modfix for it
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_c1a7322fac600b53cc303bf5f9f25c1e5e5841c0 12/04/2012 18:37:38 Geek1 has to
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_c1a7322fac600b53cc303bf5f9f25c1e5e5841c0 12/04/2012 18:41:30 Geek1 Please restart the computer and come back to the chat
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_c1a7322fac600b53cc303bf5f9f25c1e5e5841c0 12/04/2012 18:41:35 Geek1 Its probably already fixed
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_c1a7322fac600b53cc303bf5f9f25c1e5e5841c0 12/04/2012 18:41:42 Geek1 but might not be
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_c1a7322fac600b53cc303bf5f9f25c1e5e5841c0 12/04/2012 18:42:02 Skinee OK many thanks - hope to get back - lol - will restart now
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_c1a7322fac600b53cc303bf5f9f25c1e5e5841c0 12/04/2012 18:42:07 Geek1 It created a system restore point right before I did anything
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_c1a7322fac600b53cc303bf5f9f25c1e5e5841c0 12/04/2012 18:42:16 Skinee ok
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_c1a7322fac600b53cc303bf5f9f25c1e5e5841c0 12/04/2012 18:42:23 Geek1 so if you have trouble, just remember you can go back
18:42:36 Geek1 k
18:42:37 Geek1 back
pv_458ae854289d74aa5503fb504b1b2734efaa9a88_c1a7322fac600b53cc303bf5f9f25c1e5e5841c0 12/04/2012 18:42:57 Geek1 Skinee quit (timeout)
18:42:57 Geek1 Skinee quit (timeout)
18:43:34 Bios trouble did you help skinee?
19:24:32 Geek1 Your model might have a factory restore
19:24:40 Geek1 could I get the model please?
19:24:48 Leo I backed up everything I wanted on my external drive...........I just dont have windows to re-install
19:24:52 Mason Bios trouble quit (timeout)
19:25:07 Geek1 Leo, have you tried doing the factory restore?
19:26:08 Leo I dont know how to do a factory restore. I did a system restore to the date of 3.06/2012 about a month prior to problems starting but the thing still wont work.
19:26:35 Leo I dont know which model you mean I am computer illiterate. I have an HP pavilion bought in 2007
19:26:50 Geek1 The model is located on the bottom of the computer
19:27:02 Geek1 If you do the factory restore it will wipe it clean and resinstall windows
19:27:09 Geek1 The instructions are usually very easy
19:27:17 Geek1 so I might not even need to come out to see you
19:27:33 Geek1 and you could save your money.. :-D
19:28:03 Leo actually I have 2 laptops that are acting funny.......I dont mind if you are not too expensive.
20:09:44 Geek1 Blakester: okay so all you do..
20:09:58 Geek1 is turn off the laptop...turn it back on...and right away tap f11 over and over...
20:10:18 Geek1 You will loose everything
20:10:22 Geek1 you know this right?
20:10:35 tiko yes lol
20:10:37 Geek1 Just proceed with the full system restore..the factory restore
20:10:56 Geek1 tiko, I was talking to Blakester
20:11:01 tiko ohhhh lmfao sorry
20:11:04 Geek1 tiko, dont you have a boot menu?
pv_0a7cacb73f9dfbb574dd9c4455054a3b9e9e110e_458ae854289d74aa5503fb504b1b2734efaa9a88 12/04/2012 20:11:11 Geek1 sorry
pv_0a7cacb73f9dfbb574dd9c4455054a3b9e9e110e_458ae854289d74aa5503fb504b1b2734efaa9a88 12/04/2012 20:11:11 Geek1 k
pv_0a7cacb73f9dfbb574dd9c4455054a3b9e9e110e_458ae854289d74aa5503fb504b1b2734efaa9a88 12/04/2012 20:11:22 Mason all good
20:11:29 tiko idk wat that is
20:20:42 tiko no ? lol
20:20:45 Geek1 lol oh
20:20:49 Geek1 bummer
20:21:02 Geek1 wait so why were we doing the reinstall again?
20:21:21 tiko cuz my computer is infested with viruses that screwed everything up
20:21:27 tiko system restore didnt work.
20:21:34 tiko and im tryna get a fresh widnows 7 copy on there
pv_0a7cacb73f9dfbb574dd9c4455054a3b9e9e110e_458ae854289d74aa5503fb504b1b2734efaa9a88 12/04/2012 20:21:43 Geek1 also...
pv_0a7cacb73f9dfbb574dd9c4455054a3b9e9e110e_458ae854289d74aa5503fb504b1b2734efaa9a88 12/04/2012 20:21:58 Geek1 you have to have the right card for it to work in aircrack...not all cards work
20:23:23 tiko but i get a bsod every single time
20:23:31 tiko safe mode doesnt even work either
20:24:16 Mason(On Linux) joins My room
20:24:47 Geek1 tiko, you can't get into windows at all???
21:03:48 blakester ....so, it didnt work, same thing happened, when it was restarting to do the restore, it just went to a black screen after the hp logo, and i let it sit for a few minutes but nothing changed
21:03:49 Geek1 welcome back Blakester
21:04:11 blakester Thanks
21:04:22 Geek1 blakester, darn, you don't many other options..you might have to order a disc from the manufacter
21:05:14 Geek1 blakester, do you have a windows disc handy?
21:06:10 Geek1 blakester, are you sure you did the FULL system restore..teh factory restore? You know you are doing it right because it will warn you saying..'Caution you are about to loose all documents, programs, and data"
21:06:24 blakester No, thats what sucks, ive moved since buying this computer and the disc is somewhere in a box
21:06:44 need\tablet/hel i will save you for future help thanks lots!
21:06:47 Geek1 oh yea. Sorry you already said that
21:07:05 Geek1 youre welcome! Thanks for the "likes, and follows"
21:07:24 Mason(On Linux) need\tablet/hel quit (timeout)
21:07:52 Geek1 blakester, try calling HP and seeing how much a OS restore disc is for your model
21:08:01 Geek1 they usually arent that expensive
20:41:32 Retardedpcuser ive done that but my pc games wont let me but i dont want to delete those
20:41:45 Geek1 I need to see yours...I'll need your id and password..there is a private chat
20:41:51 Geek1 click my name for private chat
pv_46d5b61b651ef8c2d825838846b76e5a7882dfcd_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f 13/04/2012 20:42:09 Retardedpcuser hello?
pv_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f_e9ea2f87375cfe8a7877b8b23f987f4569a7183a 13/04/2012 20:42:13 ninjaghost 582 922 966
20:42:14 Geek1 Retardedpcuser, oh and you can remove system restore points
20:42:20 Geek1 those can take up a lot of space
pv_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f_e9ea2f87375cfe8a7877b8b23f987f4569a7183a 13/04/2012 20:42:28 ninjaghost 9302
20:42:34 Geek1 remove the oldest system restore points or turn off system restore
pv_46d5b61b651ef8c2d825838846b76e5a7882dfcd_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f 13/04/2012 20:42:50 Geek1 hi
20:42:54 ninjaghost did u get the messages
20:42:54 Retardedpcuser im in private chat
pv_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f_e9ea2f87375cfe8a7877b8b23f987f4569a7183a 13/04/2012 20:42:55 Geek1 k one sec
pv_46d5b61b651ef8c2d825838846b76e5a7882dfcd_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f 13/04/2012 20:43:07 Retardedpcuser soo heres whats going on
20:43:11 Geek1 Retardedpcuser, Sorry I was refering to nijaghost
20:44:08 Geek1 you can talk in regular chat
pv_46d5b61b651ef8c2d825838846b76e5a7882dfcd_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f 13/04/2012 20:44:09 Retardedpcuser my pc games take up my storage or whatever but i cant the other stuff Because thats my moms work files
pv_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f_e9ea2f87375cfe8a7877b8b23f987f4569a7183a 13/04/2012 20:44:29 ninjaghost ok im still here
pv_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f_e9ea2f87375cfe8a7877b8b23f987f4569a7183a 13/04/2012 20:44:38 Geek1 Im in your computer
pv_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f_e9ea2f87375cfe8a7877b8b23f987f4569a7183a 13/04/2012 20:44:40 Geek1 Im watching
pv_46d5b61b651ef8c2d825838846b76e5a7882dfcd_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f 13/04/2012 20:45:00 Geek1 Can you delete old system restore points
pv_46d5b61b651ef8c2d825838846b76e5a7882dfcd_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f 13/04/2012 20:45:03 Geek1 sorry one min
pv_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f_e9ea2f87375cfe8a7877b8b23f987f4569a7183a 13/04/2012 20:45:04 ninjaghost that was suppoes to change to blue
pv_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f_e9ea2f87375cfe8a7877b8b23f987f4569a7183a 13/04/2012 20:45:51 ninjaghost and that was suppsoed to change to blue and the { to red
pv_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f_e9ea2f87375cfe8a7877b8b23f987f4569a7183a 13/04/2012 20:46:03 Geek1 you need to save the file in the right extension
pv_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f_e9ea2f87375cfe8a7877b8b23f987f4569a7183a 13/04/2012 20:46:04 ninjaghost and it was supposed to auto tab
pv_49bf7bdce1d3a365817b27b5d50f73c0ab037b0f_e9ea2f87375cfe8a7877b8b23f987f4569a7183a 13/04/2012 20:46:10 Geek1 let me show you....dont move the mouse or keyboard
20:46:13 Retardedpcuser Retardedpcuser quit
15:33:26 Geek1 or
15:33:34 Geek1 you can get an external usb wifi adaptor
15:33:51 Geek1 which I'm reading solved the problem with people with the same situatiion
15:33:56 drat don't have the disk anymore
15:33:58 Geek1 They are cheap..only like $10.
15:34:17 Geek1 Have you tried a system restore to an earlier date?
15:34:27 Geek1 also...have you tried in Safe mode? (just for testing)
15:34:31 drat ok still have the key but no disk
15:34:45 drat yes both
15:35:09 Geek1 look what this person says...
15:35:10 Geek1 if it has a wifi card try disabling it in the BIOS wihile offsite and see if the same behavior occurs again. If the laptop doesnt have Wifi, then Im sure you can find ghostbusting equipment on ebay(they have everything else)
15:35:14 Geek1 this worked by the way
15:35:15 Geek1 for them
21:22:03 Geek1 thats a windows restore
21:22:09 Geek1 (this is the same person as geek1)
21:22:16 Geek1 You need to do a FACTORY restore
21:22:22 Geek1 where it WIPES it clean
21:22:27 Geek1 and starts the computer over
21:22:35 Geek1 You are doing the microsoft system restore
21:22:51 Geek1 If I remmeber right I was having trouble finding the exact instructions for your model
21:22:57 Geek1 Could I get the model again please?
21:23:14 Geek1 I meant this is the same person as Geek2
21:23:19 blakester Well, I went to recovery unbder control panel, then advanced recovery methods and return factory conditions is the option, so thats what i hit, adn it just restarts to black
21:23:41 Geek1 okay...well the regular way to do it is not from inside windows..
21:23:46 Geek1 you have to boot to it
21:23:47 blakester its a HP WA912UA, with windows 7
11:04:45 ninjaghost it wont help a bsod
11:04:50 Geek2 and reinstall windows
11:04:58 Geek2 yes if teh bsod is caused by hardware failure
11:05:08 Geek2 then yes it wont
11:05:14 ninjaghost i tried that was still getting a bsod cuz it was in the log in program
11:05:33 Geek2 but a factory restore...(NOT a windows system restore to an earlier point) will fix all software related problems
11:05:33 ninjaghost wait boot up routines
11:05:43 ninjaghost almost any
11:05:50 ninjaghost but has he tried a system restore
11:05:56 Geek2 ninjaghost...if you are getting BSOD after a factory restore then you are having hardware failure
11:05:56 Geek2
11:06:06 Geek2 a lot of people dont do the factory restore properly
11:06:21 Geek2 or they do teh windwos system resotre to an earlier point
11:06:24 Geek2 which sucks
11:06:25 ninjaghost well i had that before and i folowed what microsfot said but anways what are they saying about my thingy
11:06:30 ninjaghost my error code
11:17:56 jeffoutlaw No pop up at this time. Yes Ido have windows XP. When I try to X out the message only the prog names in the blue shaded area will change but the error message stays
11:17:57 Geek2 yea I know
11:18:09 ninjaghost um hang on il try figuring it out on my own
11:18:32 Geek2 jeffoutlaw, so you don't have a the disc that came with the computer?
11:18:37 ninjaghost ill be back later
11:18:52 Geek2 jeffoutlaw, have you tried a system restore to an earlier date...(the windwos system restore)
11:19:05 Geek2 and you wont need a disc
11:19:05 Geek2 it will set your computer to a date when this wasnt happening
11:19:13 Mason ninjaghost quit (timeout)
11:19:14 Geek2 its not as good as a factory restore but it MIGHT fix your problem
11:22:33 Geek2 but if you have the disc that came with it thats the way to go..trust me ninjaghost doesnt know hat hes talking about
11:23:18 Geek2 .
11:23:18 Geek2
11:52:20 Geek2 the factory reset will restore the computer like new.
11:52:21 ash we just had windows 7 installed when it came out so it has been updated completly. unfortunatly i am not at the computer right now but was hoping i could take some notes on what to do.
11:52:42 Geek2 You need to backup all teh files to a safe place..
11:52:46 Geek2 and then do a factory reset
11:52:57 ninjaghost like an external harddrive
11:52:59 Geek2 NOT a windows system restore to an eralier date
11:53:06 Geek2 but an actual factory reset
11:53:20 Geek2 I can give you instructions if you get me the model
11:53:56 ninjaghost but how old was asked since comps are changed so fast
11:54:02 ash ok let me see if i can get ahold of someone to give me the model #
11:54:07 Geek2 a factory reset wipes it clean, reinstalls windows and all the drivers and software. Your computer will have no "memory" of its previous state. To the computer its exactly as if it were brand new again
11:54:15 ninjaghost comps 2 years old are old to some people
11:55:09 ninjaghost so did u finish copying the code
19:03:47 Geek1 it wipes everything off
19:03:49 sam ohhh sweet!!!
19:03:52 Geek1 starts it over like its brand new
19:03:59 Geek1 just make sure...
19:04:02 sam wow thats awesome!
19:04:11 Geek1 you do the factory restore not the windows system restore to an earlier date..
19:04:26 Geek1 you'll know you are doing the right one because it will warn you that you are abut to loose all your data
19:04:36 sam factory restore not windows sys restore.. got it
19:04:57 Geek1 also..
19:05:04 Geek1 it might be easier to do it..
19:05:16 Geek1 if you start teh factory restore from the start menu while booted in
19:05:19 Geek1 here are instructions
19:05:21 Geek1 http://www.ehow.com/how_6968696_restore-factory-settings-hp-pavilion.html
23:49:20 Geek2 corntoegoblin> u using onboard or dedicated graphics?
23:49:30 oversky onboard
23:49:40 oversky Best buy pc all builded
23:50:04 Geek2 k
23:50:25 Geek2 You could try reinstalling the nvidia drivers
23:50:50 Geek2 or at the very worst...backing up everything..and wiping it to factory state by doing a FULL system restore.
23:50:55 Geek2 that should fix it
23:51:01 Geek2 but its a pain in the butt
23:51:05 oversky Yep
23:51:06 oversky D
23:51:12 oversky How you reinstall
23:51:13 oversky drivers ?
23:51:14 Geek2 ive never seen 75 hz... maybe ur imagining things and the problem isnt ur computer haha
00:27:04 Geek2 thats how you get to it
00:27:16 Geek2 YOU WILL LOOSE ALL FILES ON C AND D
00:27:37 oversky Yep
00:27:46 Geek2 also...
00:28:00 Geek2 it mihgt not be alt+10...it usually is...
00:28:15 Geek2 but when it first turns on.... you should see an option for system restore
00:28:23 Geek2 and it will tell you the command
00:28:39 Geek2 but try holding down alt and tapping f10 when the computer FIRST turns on
00:28:41 Geek2 fo that first
00:28:47 Geek2 *do that first
00:28:57 Geek2 and see if that takes you to the system restore
00:28:59 oversky Ok
00:29:08 oversky That it ?
00:29:49 Geek2 you just choose the ACER factory restore
00:29:56 Geek2 not the windows system restore to an earlier point
00:29:58 Geek2 thats NOT it
00:30:11 Geek2 but it should be alt + f10 to get to us
00:30:12 Geek2 *it
00:30:25 oversky ok
00:30:27 oversky so after
00:30:32 oversky alt + f10
00:30:36 oversky i click acer factory restore
13:19:49 celceta ahhhh f8
13:19:51 celceta
13:19:55 Geek3 just make sure...
13:19:56 celceta i was tyring f11
13:20:08 Geek3 you select "Dell factory restore"...not...
13:20:15 Geek3 windows system restore to an earlier point
13:20:22 Geek3 people get them mixed up a lot
13:20:25 Geek3 you will loose everythin of course
13:20:28 Geek3 I know you know that
13:20:31 Geek3 but just have to warn you
13:20:39 celceta kk ima try if doest work il be back lol. and yes thats what im trying to do lol
13:20:48 Geek3 k
13:21:19 Geek2 celceta quit (timeout)
14:16:00 joe yep#
14:16:08 Geek2 or was it just a restore to an earlier date?
14:16:11 Geek2 Thats not good...
14:16:18 Geek2 a factory restore erases eveerything
14:16:21 Geek2 and starts over
14:16:35 Geek2 hopefully you did a system restore to an earlier point
14:16:50 joe i done a full restore but now i have a different account and no i didnt
14:16:51 Geek2 not a full factory reset
14:17:18 Geek2 when you do a full factory restore its supposed to wipe it clean...then ask for a new user name and password
14:17:24 Geek2 what is the user name showing as now?
14:17:34 Geek2 and what is it supposed to be?
14:18:14 joe it hasent done that, its automatically restored to an earlier point so is there any way of retriving this unknown password please help it isnt even my pc
14:18:38 Geek2 okay good. Well you can restore it back to where it was
19:37:44 Geek1 you shut it down...
19:37:47 Geek1 turn it back on..
19:37:50 Geek1 and right away press f8
19:37:55 Geek1 then goto safe mode...
19:38:01 .-IamGOD-. while its startin gup?
19:38:19 Geek1 then after it loads it pops up a box asking if you want to goto a system restore mode...select that you want to do teh system restore
19:38:23 Geek1 then pick an earlier data
19:38:27 Geek1 a date when it worked
19:38:35 Geek1 yea you tap f8 right away
19:38:35 .-IamGOD-. idk when
19:38:37 .-IamGOD-. it worked
19:38:38 Geek1 right when it first turns on
19:38:44 Geek1 guess
19:40:00 Geek1 brb gonna smoke
19:40:02 Geek1 restart
19:40:07 .-IamGOD-. ok
19:40:09 Geek1 when it first turns on tap f8
19:40:12 Geek1 then goto safe mode
19:40:23 Geek1 it will eventually ask you to go to system restore
19:40:33 .-IamGOD-. ok
19:40:39 .-IamGOD-. im los tnow
19:40:40 Geek1 brb
19:41:59 .-IamGOD-. it didnt work
19:42:21 Geek1 what didnt work?
19:42:33 Geek1 you couldnt find safe mode?
19:42:39 Geek1 Just FORCE a shut down then
19:48:32 Geek1 it changed the resolution
19:48:36 Geek1 its supposed to
19:48:40 Geek1 wait..
19:48:51 .-IamGOD-. ok
19:48:51 Geek1 the box that opens up
19:48:57 Geek1 will ask if you want to goto system restore
19:48:58 Geek1 make sure
19:49:03 Geek1 you goto system restore
19:49:09 Geek1 read it carefully
19:49:17 Geek1 I think its yellow caution sign on it
19:49:20 Geek1 with a yes or no
19:49:31 .-IamGOD-. umm no box poped up
19:49:31 Geek1 can't remeber if its yes or no to go to system restore so read it carefully
19:49:46 Geek1 okay then just goto start...
19:49:47 Geek1 accessories
19:49:49 Geek1 system tools
19:49:50 Geek1 system restore
19:50:19 Geek1 you must have skipped the box without realizing it. A lot of people do
19:50:30 .-IamGOD-. cant find accessories
19:50:48 .-IamGOD-. find it
19:50:51 .-IamGOD-. found it
19:51:10 .-IamGOD-. it did nohthing
19:51:19 Geek1 ?
19:51:22 .-IamGOD-. i havea windows help adn support box up
19:51:37 .-IamGOD-. lol i did
19:51:38 Geek1 under accessories
19:51:52 .-IamGOD-. ok
19:52:11 Geek1 then just boot up to regular mode...and goto system tools there
19:52:11 Geek1 lol
19:52:37 .-IamGOD-. System Restore completed successfully. The systam has been restored to 4/17/2012 12:45:50 AM. Your documents have not been affected.
19:52:51 .-IamGOD-. close?
19:52:56 Geek1 yea
19:53:02 Geek1 that was way too fast though
19:53:09 Geek1 hope it really did it
19:53:19 .-IamGOD-. ok choose a different resore point?
19:53:25 Geek1 yea
19:53:29 Geek1 go back as far as possible
20:17:05 alisha iculookin quit (timeout)
20:17:06 .-IamGOD-. MAJOR problem
20:17:09 francis i tried to change all connponets
20:17:24 francis starts with the dvd room
20:17:43 Geek1 .-IamGOD-., whats that?
20:17:46 .-IamGOD-. System Restore did not complete successfully, Your computer's system files and settings were not changed.
20:17:51 .-IamGOD-. Details
20:17:57 Geek1 .-IamGOD-., Thats not a major problem
20:18:02 Geek1 happens all the time
20:18:03 francis is them any thing a can do to now if the board ream have problem?
20:18:07 Geek1 more often then not actually
20:18:20 .-IamGOD-. The restore point was damaged or was deleted during teh restore
20:18:36 Geek1 francis, its difficult..you'll have to disconnect each component at a time till you figure out whats broken and then replace that part
20:18:58 .-IamGOD-. Harddrive damaged during reboot <<< bet u didnt see that comin
20:19:11 Geek1 where does it say that?
20:19:18 francis ???
20:19:18 .-IamGOD-. under details
20:19:37 Geek1 details where?
20:19:39 Geek1 a system restore is supposed to be very safe
20:19:42 Geek1 and reversible
20:19:49 francis thks for everything geek
20:19:57 Geek1 no problem
20:19:59 francis im from phil
20:20:11 .-IamGOD-. lol You mught want to try tSystem Resore again adn choose a different restore point
20:20:22 francis tried to fix it do....
20:20:47 .-IamGOD-. what now?
pv_113dc2213b007ec7f7c035fbe2c90d73dd54f81a_3d9034113dd6fd04d481ceedb3d349eed3cf38df 18/04/2012 22:48:33 alisha1 ts bk
pv_113dc2213b007ec7f7c035fbe2c90d73dd54f81a_3d9034113dd6fd04d481ceedb3d349eed3cf38df 18/04/2012 22:48:36 Geek1 if that ever happens
pv_113dc2213b007ec7f7c035fbe2c90d73dd54f81a_3d9034113dd6fd04d481ceedb3d349eed3cf38df 18/04/2012 22:48:39 Geek1 just press f11
pv_113dc2213b007ec7f7c035fbe2c90d73dd54f81a_3d9034113dd6fd04d481ceedb3d349eed3cf38df 18/04/2012 22:48:50 Geek1 I just did asystem restore point
pv_113dc2213b007ec7f7c035fbe2c90d73dd54f81a_3d9034113dd6fd04d481ceedb3d349eed3cf38df 18/04/2012 22:49:00 Geek1 so if something goes wrong you can go back to before I connected in
pv_113dc2213b007ec7f7c035fbe2c90d73dd54f81a_3d9034113dd6fd04d481ceedb3d349eed3cf38df 18/04/2012 22:51:42 Geek1 See how it looks more "Classic"
pv_113dc2213b007ec7f7c035fbe2c90d73dd54f81a_3d9034113dd6fd04d481ceedb3d349eed3cf38df 18/04/2012 22:51:52 Geek1 you'll get a lot faster speeds now
pv_113dc2213b007ec7f7c035fbe2c90d73dd54f81a_3d9034113dd6fd04d481ceedb3d349eed3cf38df 18/04/2012 22:51:55 Geek1 unless you want to go back
pv_113dc2213b007ec7f7c035fbe2c90d73dd54f81a_3d9034113dd6fd04d481ceedb3d349eed3cf38df 18/04/2012 22:52:11 Geek1 .
pv_113dc2213b007ec7f7c035fbe2c90d73dd54f81a_3d9034113dd6fd04d481ceedb3d349eed3cf38df 18/04/2012 22:52:12 Geek2 alisha1 quit (timeout)
22:52:12 Geek2 alisha1 quit (timeout)
14:26:46 Harry yh
14:26:51 Harry theres more to teh story
14:27:00 Geek1 k. Sounds like your windows system files have become corrupted
14:27:06 Geek1 ok
14:27:10 Geek1 please go on
14:27:35 Harry but i system restored it, and now whenever i boot up past the "starting windows" screen it will go black but with a movable cursor (i think this is know as a KSOD?)
14:27:40 Geek1 Cory quit (timeout)
14:27:48 Harry and also it will restart after like 2 mins aswell in this
14:28:00 Geek1 even in safe mode?
14:28:00 Harry it also has this KSOD thing in safe mode (but teh cursor is larger due to resolution)
14:28:04 Harry yep
14:28:18 Harry any ideas?
14:28:22 Geek1 Did you do a FULL factory restore or just a windows sytmem restore to an earlier point in time?
14:28:35 Harry system restore i believe
14:28:37 Geek1 a FULL factory restore WIPES everything
14:28:52 Harry i dont think i did a full factory restore
14:28:59 Harry ima guess taht gets rid of the OS though
14:29:05 Geek1 A full factory restore is really your only option
14:29:07 Geek1 no it doesnt
14:29:11 Geek1 it wipes it clean...
14:29:14 Harry oh
15:47:34 .-IamGOD-. coffee??
15:47:37 Geek2 [color=#008000] go ahead and reenable in the device manager
15:47:45 Geek2 [color=#008000] you probably temporarily disabled it..
15:47:58 .-IamGOD-. [color=#FFFFFF] white
15:48:12 .-IamGOD-. yay i can type invisible messages
15:48:16 Geek2 [color=#008000] worst case scenario you can do a system restore to an older point and get it back...
15:48:27 Geek2 [color=#008000] but you sould be able to reenable it from the device manager
15:48:31 .-IamGOD-. wats with system restore??
15:48:46 .-IamGOD-. oh BTW geek
15:48:50 Geek2 [color=#008000] Just a wnidows system restore to an earlier date
15:48:59 Geek2 [color=#008000] but that shouldnt be necessary
15:49:09 Geek2 [color=#008000] thats just a worst case scenario
15:49:19 Geek2 [color=#008000] he should be able to renable it in the device manager
15:49:22 .-IamGOD-. before u interrupt me my dad worked 16 years NORTEL networks
15:49:42 .-IamGOD-. he said wiping the comp will not solve teh problem
15:49:44 Geek2 [color=#008000] and?
15:49:49 Joe I turned it back on
08:54:58 alisha im still tiered i cud go bk to sleep
pv_3c62b10d8405c982c8387b8633c4b3a2bf1a2759_5a1b5618340fcb6cdccf008c818a38c426028da5 20/04/2012 08:55:12 Geek hmm
pv_3c62b10d8405c982c8387b8633c4b3a2bf1a2759_5a1b5618340fcb6cdccf008c818a38c426028da5 20/04/2012 08:55:46 iculookin dont worry about it right now..wake up first and get with me later
pv_3c62b10d8405c982c8387b8633c4b3a2bf1a2759_5a1b5618340fcb6cdccf008c818a38c426028da5 20/04/2012 08:55:49 Geek The only thing I could think of....is I disabled some start up services and programs to speed it up...maybe one of them was for a device and thats why you are getting that messsage
pv_3c62b10d8405c982c8387b8633c4b3a2bf1a2759_5a1b5618340fcb6cdccf008c818a38c426028da5 20/04/2012 08:56:02 Geek all the things I did are reversible
pv_3c62b10d8405c982c8387b8633c4b3a2bf1a2759_5a1b5618340fcb6cdccf008c818a38c426028da5 20/04/2012 08:56:08 Geek I even set a system restore point
pv_3c62b10d8405c982c8387b8633c4b3a2bf1a2759_5a1b5618340fcb6cdccf008c818a38c426028da5 20/04/2012 08:56:44 Geek so dont worry, if that message really bothers you and I can't find out why..we can always go back to the state it was before I worked on it
pv_3c62b10d8405c982c8387b8633c4b3a2bf1a2759_5a1b5618340fcb6cdccf008c818a38c426028da5 20/04/2012 08:57:35 Geek ohh
pv_3c62b10d8405c982c8387b8633c4b3a2bf1a2759_5a1b5618340fcb6cdccf008c818a38c426028da5 20/04/2012 08:57:39 Geek I know why!
pv_3c62b10d8405c982c8387b8633c4b3a2bf1a2759_5a1b5618340fcb6cdccf008c818a38c426028da5 20/04/2012 08:57:40 iculookin its ok not messing with anything i have figured out yet anyway. just happens on start up and i told it not to tell me anymore
pv_3c62b10d8405c982c8387b8633c4b3a2bf1a2759_5a1b5618340fcb6cdccf008c818a38c426028da5 20/04/2012 08:57:42 Geek I just read
pv_3c62b10d8405c982c8387b8633c4b3a2bf1a2759_5a1b5618340fcb6cdccf008c818a38c426028da5 20/04/2012 08:57:49 Geek its related to the program super anti spyware
pv_3c62b10d8405c982c8387b8633c4b3a2bf1a2759_5a1b5618340fcb6cdccf008c818a38c426028da5 20/04/2012 08:57:54 Geek nothing to worry about
15:28:52 Harry shoudl i tell u how it happened?
15:29:07 alisha yes please
15:30:02 Harry well basically i used to get this occasioanl crash where the pc restarts and says "insert boot device or insert boot media and press a key" or something like that
15:30:45 Harry but usually i can just press the turn on button, it will turn off, and i turn it on, and it works as normal. then i got it one time and now after like 2mins of the pc booting up, it just restarts and gives that error again
15:31:01 Harry so i went into safe mode (which worked)
15:31:08 Harry and system restored it to teh last point
15:31:17 alisha i bet thats dealing with programing annd that aint my field but ii can see what i can find unless u want to wait for geek
15:31:22 Harry and now i get a KSOD even on safe mode and the reboot ERROR
15:31:22 Harry
15:31:22 Harry
15:31:31 alisha hes amasing with that stuff
15:31:59 Geek Harry quit (timeout)
15:31:59 Harry i think i just need to wait for the installation disc, thats what geek said
20:08:09 geek alisha{Sle geek alisha{Sle changes nickname to geekalishaSleep
pv_01d5d445a11c2e42023355f790e249a5b75ae1ef_3c62b10d8405c982c8387b8633c4b3a2bf1a2759 20/04/2012 20:08:09 geek alisha{Sle geek alisha{Sle changes nickname to geekalishaSleep
20:08:21 Tunefoo Yes i do know where AthBtTray is located
20:09:05 Geek Just add it as a startup item and reboot
20:09:10 Tunefoo and no i have to unplug/plug back in to get it to work on all windows 7s
20:09:16 Geek make sure to create a system restore point
20:09:16 Tunefoo okay i will try that
20:09:22 Tunefoo okay
20:09:34 Geek goto acessories...system tools....
20:09:37 Geek system restore
20:09:41 Geek and create a point
20:09:43 Geek just in case
20:10:33 Tunefoo okay my mistake it is running in start up. I had to look under it's command line
20:10:51 Geek oh ok
20:10:54 Geek sounds like a bug
20:11:01 Geek lame you have to take it out and put it back in
20:11:20 Geek wish someone in the networking chat would help...Im sure they will reply eventually
21:16:45 Geek hi Tim, Sorry The Job I went to lasted till past 7..
21:17:29 Geek have you tried restoring to an earlier date?
21:17:38 Geek You dont loose files
21:17:41 Geek and its reversible
21:17:46 Geek just boot to safe mode...
21:18:02 Geek and it usually will ask if you want to do a windows system restore to an earlier date
21:18:04 Jessica i've tried that and the whole factory restore
21:18:15 Geek oh wow you did a full factory restore as well?
21:18:19 Geek wiped it totally clean?
21:18:30 Geek Did it work after the factory restore?
21:18:42 Jessica so do i need to manually shut it down and boot as safe mode and no it did not
pv_17a4425f8de2a00daea42b7c1694f1274aaf94fc_3c62b10d8405c982c8387b8633c4b3a2bf1a2759 20/04/2012 21:18:52 tim np we worked on the layout some
21:19:14 Geek If you did a full factory restore and it still didnt work, then its got to be a hard ware problem
01:38:00 devin ill be right back
01:38:24 Clund k
01:40:29 Clund devin quit (timeout)
01:41:28 Harry becca quit (timeout)
01:41:28 Harry Can you help mewith a KSOD?
01:42:16 Harry it happened after i system restored my pc
01:42:46 Harry Anyone here?
01:42:54 Clund yea
01:43:00 Harry Can you help?
01:43:03 Clund yea
01:43:08 Clund what OS?
01:43:17 Harry Windows 7 Ultimate 64-bit
01:43:30 Harry custom built pc
11:58:56 harry like what
11:59:06 Geek There is the repair recovery console
11:59:14 Geek or there is the repair install
11:59:22 Geek on some editions...
11:59:37 Geek there is different options for the repair
11:59:41 harry system restore
11:59:45 Geek you can try doing it though
12:00:00 harry repair system at startup
12:00:09 Geek It probably will work, but there is a very good chance you can have some problems
12:00:15 Geek oh thats not it
12:00:20 Geek try that though
12:00:22 Geek thats safe
12:00:29 Geek but thats not coming from the disc
12:03:37 Geek you have to boot to the disc at startup by going to the boot menu
12:03:50 Geek Im pretty sure you were talking about the startup repair
12:03:55 Geek which doesnt require the windows 7 disc
12:04:01 Geek if you havent done that yet, DEF do that
12:04:08 Geek it could fix your problem
12:04:23 Geek also keep trying to get into safe mode...then you could do a system restore to a previous date
12:04:28 harry still i couldn't make it
12:04:44 Geek im sorry?
12:05:20 Dany Like i want to work with very speed with my laptop
12:05:28 harry ok thanks for your support geek
12:05:53 harry dany help me to get out of the problem
pv_59e0a3b53f2b87af0e8a3888feb37bac3b318441_8dac66d7f0358f0801267adda43d7af14c490e1b 22/04/2012 12:06:33 tim http://freehtml5templates.com/downloads/free/basicandstraightforward/
12:07:07 Geek Dany, I posted a link to a guide to speed it up. if you'd like I can remote in and do it for you using http://www.teamviewer.com (you have to download and install) its free
23:02:20 Geek remember you will loose ALL your files and programs
23:02:25 Geek just turn it off...
23:02:40 Geek turn it back on and RIGHT AWAY tap f11 over and over
23:03:03 Geek this will bring you to the recovery options...keep in mind there are two main options for recovery....
23:03:06 geek alisha sorry havent been much help tonight
23:03:33 Geek the Windows System Restore which will restore windows to a previous date and is reversible. (this is NOT the one you want most likely)
23:03:39 Geek or the FULL factory restore by lenovo
23:03:57 Geek lexie89, if you have any questions please let me know
23:04:49 lexie89 yup backed up what i wanted on external hd. will do, i'll check it out now. thank you.
23:05:41 Geek1 lexie89 quit (timeout)
23:06:12 Cory geek do you know where to find the sound recorder?
23:06:34 geek alisha ok geek got a ? ii think i know the answer or preaty sure i do
23:07:02 Geek k
23:33:56 geek alisha lainers quit (timeout)
23:34:36 geek alisha sorry im not much help tonight geek
23:35:10 tim any plan for tomorrow
23:35:23 tim ?
23:35:27 Geek Tim, Howard never called me back. :-(
23:35:45 lexie89 i found a system restore under the control panel under a seperate file. i'm trying to get it back to the original date. and it says my local disk (c:) has errors.
23:35:48 Geek but If he doesnt call me back by morning I can still meet up
23:36:13 Geek lexie thats not the right system restore
23:36:22 Geek lexie89, you want to do a FACTORY restore
23:36:34 Geek f11 or f12 is supposed to get you there
23:36:47 Geek its possible the recovery partition became corrupted or deleted
23:36:51 tim you can let me know tomorrow
23:36:52 Geek but most likely its there
23:37:01 tim lainers quit (timeout)
23:37:01 Geek the full factry restore will wipe ALL your files
23:40:54 Geek who makes your computer and how old is it?
23:41:14 Geek lexie89, well why didnt you say that before..lol
23:41:18 lainers well you just sent a link im on my phone... lol
23:41:32 Geek if you got a new HD then the factory restore partiton is bye bye
23:41:41 lainers i have a dell inspiron, got it a year in a half ago
23:41:51 Geek you are confusing the FACTORY restore with the Windows System restore to a previous date. There is a HUGE difference
23:42:11 lexie89 i thought it was irrelevent. but apparently not.
23:42:15 Geek lainers, one sec I'll get you the instructions
23:42:29 Geek The factory restore will only be on teh original hard drive
23:43:09 lainers all microsoft stuff will still be on there right?
23:43:17 Geek lainers, for the Dells there are two possible ways to access the full factory restore. (rememeber this will delte all your programs, files, and settings)
23:43:20 Geek turn off the computer.
23:43:22 Geek turn it back on
23:45:43 Geek lainers, yes it wipes the hard drive and reinstalls windows and all the drivers and software that came with your computer
23:45:50 Geek its just like a factory reset on a phone
23:45:59 lexie89 cracker jacks. so i have to remember the date that i got the new hd?
23:45:59 Geek it puts it back to exactly how it was out-of-the-box
23:46:09 Geek lexie89, nooo
23:46:25 Geek lexie89, the factory restore points and the system restore points are all gone
23:46:36 Geek you need to order the factory restore disc from lenovo
23:46:41 Geek it costs money
23:46:45 Geek or get your hands on a windows disc
23:47:09 lexie89 serious? can i just buy a new computer
23:47:16 geek alisha lainers quit (timeout)
23:47:16 Geek1 lainers quit (timeout)
23:48:06 Geek well yea...you can always just buy a new computer
00:05:45 Geek lexie89, you will be using other programs but you will be able to do the same things
00:05:58 Geek lexie89, okays do you know if your computer is 32 bit or 64 bit?
00:06:06 Geek if not could I please get the model number
00:06:10 Kayla I was going about my day doing what I normally do, skyping and looking at art.... and it suddenly froze, so I restarted it, everythign loaded up fine.... but then when I went to move my mouse.... nothing.... same with trying to do things on my keyboard, I've also noticed that it seems to not be rcognizing my internet wire
00:06:33 Geek Kayla, Have you tried booting to 'Safe mode with networking"?
00:06:53 Geek Kayla, or have you tried doing a windows system restore to a previous date?
00:07:17 lexie89 Lenovo 3000 N100 Notebook (0768-A78) T2080(1.73GHz), 2GB RAM, 120GB 5400rpm HD, 15.4in 1280x800 LCD, Intel 950, CDRW/DVDRW, 802.11bg wireless, Modem, 10/100 Ethernet, 6c Li-Ion, WinVista Home Premium
00:07:18 Kayla not yet, I'm notgood at working those things so didnt' want to mess it up
00:07:26 Geek kayla, I'm writing a guide right as we speak that I think would be very useful to you. its not done yet though. http://www.eugenecomputergeeks.com/how-to-fix-any-computer/How-Do-I-Fix-My-Computer.html
00:07:30 Kayla which should I try first?
00:07:36 Geek Kayla...safe mode...
00:07:39 Geek kayla...
00:07:45 Geek turn off the computer..
00:11:48 Kayla back, did the same thing as normal mode
00:11:55 Geek it will take a while to download
00:12:16 Geek kayla, sorry I forgot which vesion of windows are you runnign again?
00:12:33 Kayla Vista Home Edition
00:12:50 Geek Kayla, so stay in safe mode...click the "start button" on the taskbar, and then gotore accessories -> system tools -> System Resto
00:12:59 Geek *system restore
00:13:07 Kayla I can't click teh start button
00:13:11 Geek then select a date when it was working
00:13:25 Geek okay then use the keyboard.....press the windows key on your keyboard
00:13:31 Geek and use the arrow keys to navigate
00:13:42 Kayla won't do that either
00:13:55 Geek okay...when you were first going into safe mode...
00:14:10 Geek did it pop up a box asking..."Do you want to do a system restore"
00:14:11 Geek ?
00:14:20 Geek what exactly do you see on your screen right now?
00:14:55 Geek So you can't get the mouse or keyboard to function at all?
00:15:10 Kayla right now it's jsut the black wallpaper that says safemode and the windows version I'm using, the task bar, and all teh desktop icons
00:15:15 Kayla and not
00:15:30 Kayla though both light up and the bkeybaord works and lets me select safemode thigns
00:15:38 Geek Welcome to the Computer Geeks Chat. To become a VIP and really help us out, please press the Facebook, Twitter, or Google Plus buttons located directly below this chat. Also you can keep up to date with this chat by "liking" us on facebook. (different then clicking the like on this page.) Just goto http://www.facebook.com/pages/Eugene-Computer-Geeks/226660334011653 and click "like"
00:16:05 Geek Are you 100% sure you pressed the "windows" button on the keyboard?
00:16:13 Kayla yeah
00:16:16 Geek Its usually located between the 'ctrl" and "alt" key
00:16:22 Geek has a little windows symbol
00:16:26 Kayla yeah I pushed it
00:16:55 Geek Kayla, did it ask you if you wanted to do a system restore when it was first loading safe mode? (it should have)
00:18:16 Kayla nope
00:18:40 Kayla when I hit f8 like you did, it gave me the safemode choices
00:18:55 Kayla I hit he one you said
00:19:12 Geek yea but...
00:19:19 Kayla then it loaded up like it always does, but with bigger writing and icons, and a black background
00:19:53 Geek then it loads safe mode up..and it should bring up a box with a caution sign....it says something like " Are you sure you want to access safe mode? Would you like to do a System recovery instead?"
00:20:11 Kayla nope, that never came up
00:31:59 Geek turn if back on..and right away try f10
00:32:08 Geek if that doesnt work try f12
00:32:27 Kayla okay, so one of those should do it?
00:32:32 Geek yea
00:32:39 Geek couple of things to keep in mind...
00:33:04 Geek dont get the FACTORY restore mixed up with teh windows system restore....if you can access either try either one
00:33:18 Geek you could also try f8...and look for "repair your computer"
00:33:23 Geek but thats probably not it
00:33:30 Geek (worth tryinf though)
00:33:44 Geek it might also be f8 -> "system restore"
00:33:45 Kayla okay try that first then try the otehr three?
00:33:50 Geek yea
00:33:54 Kayla okay
00:34:00 Kayla thank you so much
00:34:00 Geek no try f11 first
00:34:07 Geek no problem...but also...
00:34:09 Kayla oh okay
00:49:25 Geek Geek1 quit (timeout)
00:49:34 Kayla okay, thank you for all your help, our net does an auto restart at 3
00:50:26 Kayla if this still doesnt' work I'll ahve to try to find someone started teh nthe idiot who installed vista to fix it directly -.-
00:50:41 Kayla anyway talk to you all later
00:50:45 Kayla and again thanks
00:50:47 lexie89 when i was in system restore it said file system corruption on local disk drive
00:50:53 Geek your welcome
00:50:54 Geek anytime
00:50:56 Kayla bye
00:51:21 Geek lexie89, then make sure you erase all contents of drive when installing Linux mint
00:51:29 Geek that should fix the problem
00:51:35 Geek but you will loose windows forever
00:51:41 Geek1 Kayla quit (timeout)
12:34:44 Rams ?
12:34:55 Geek Cameron Whats the problem?
12:34:56 Joe no
12:35:08 Joe I dont have a XP disc
12:35:19 Rams i am using win xp sp3
12:35:25 Geek Cameron Joe, Have you tried setting it back to a previous date using windows system restore?
12:35:35 Rams it is restarting after using off some softerss
12:35:44 Geek Cameron Joe, you might want to read my new guide...its not done yet but has some good info http://www.eugenecomputergeeks.com/how-to-fix-any-computer/How-Do-I-Fix-My-Computer.html
12:36:05 Rams sorry softwares
12:36:06 Geek Cameron softerss?
12:36:25 Geek Cameron what do you mean by restarting? Its restarting over and over?
12:36:32 Geek Cameron You can't get into Windows?
12:36:33 Rams yes
12:39:37 Geek Cameron in detail
12:39:52 Rams See i am using windows xp sp3 ok
12:39:59 Geek Cameron Joe, its under start -> accessories > system tools > sytem restore
12:40:17 Joe Yer
12:40:20 Joe Dont have it
12:40:21 Geek Cameron Joe, if its not there then goto Safe mode...it will ask you when you first boot into safe mode if you want to do a system restore
12:40:27 Rams and i installed vmware i hope you ware about vmware
12:40:29 Joe The folder in Window32 is empty
12:40:33 Geek Cameron of course
12:40:53 Geek Cameron RAMS, What operating system are you actually running, and waht operating system are you running in VMware?
12:40:59 Rams in vmware again i installed xp od
12:41:03 Rams os
12:41:14 Geek Cameron okay so your ACTUAL computer is running XP as well?
12:42:35 Rams yes i tried
12:42:45 Rams than also its restarting
12:42:56 Geek Cameron I would switch to VirtualBox if I were you...its wayy better then vmware and 100% free and open source
12:43:13 Rams and also my browser also getiing crashed
12:43:25 Geek Cameron What was the last thing you did right before the first time it did the restart?
12:43:44 Geek Cameron Rams, try doing a windows system restore to an earlier date
12:43:57 Rams nohting just installed n tryed to use
12:43:59 Geek Cameron start -> accessories > system tools > sytem restore
12:44:08 Rams i tried
12:44:15 Rams still
12:44:26 Geek Cameron Sounds like an over heating problem
12:44:42 Geek Cameron You could try downloading EVEREST , which will give you the temperatures
12:44:53 Rams is it any mother board related issue?
10:58:52 geek alisha u type /op geek alisha
10:58:52 samuel samuel quit
10:58:58 Freed thanx
10:59:02 Sugar Magnolia ok, lemme try
10:59:14 samuel joins My room
10:59:37 geek alisha samual u can try a system restore
10:59:52 Freed im going to take the exams and would like to ask about the field
11:00:00 samuel no just i want to reinstall ie
11:00:06 samuel is it possible
11:00:11 Becca did it work?
11:00:28 geek alisha you want to do a factory restor and yes becca
11:01:02 geek alisha ok i am in school i may be able to answer your question
11:01:34 Freed thank you
11:04:41 samuel what doesn't you don't know
11:04:48 Freed ok what training is needed to work in your field
11:04:49 samuel how to repair ie
11:05:00 samuel alisha?
11:05:31 samuel ?????
11:05:33 geek alisha u want to just do a system restore where you keep your files?
11:05:56 Freed you sound busy. Thanx
11:06:03 samuel ok dont get heated up
11:06:08 geek alisha well right now i am going to school to get my degree on how to work on the computers
11:06:23 geek alisha im not samuel
11:06:36 samuel i will guide you as i had experienced and troubleshooted the problem
11:06:39 Sugar Magnolia Freed quit (timeout)
11:06:56 samuel ok then later
11:07:09 geek alisha y are you going to guide me?
11:07:18 samuel yes
11:07:29 geek alisha i know how to do this
11:07:56 samuel i said i want to just repair ie not system?
11:08:12 samuel you suggested me to do system restore?
11:08:32 samuel ok dont feel guilty
11:09:04 geek alisha yea thats what a system restore does it it doesnt delete them
11:09:27 geek alisha a factory restore wipes the comp
11:09:46 geek alisha i have had to do a system restore on my comp
11:09:47 samuel ok fine there is other way than simply restoring
11:10:08 geek alisha then do it if you know how
11:10:32 samuel that is why i said i will let you know how to do with out system restore
11:10:54 geek alisha all i got to do is go ask my teacher
11:11:14 Becca samuel quit (timeout)
11:11:39 geek alisha becca u in here
11:19:45 Sugar Magnolia geek alisha quit (timeout)
11:36:24 crazychris joins My room
11:37:21 crazychris how can i speed up my bit comet downloads
11:38:56 Becca crazychris quit (timeout)
13:10:06 Joe yer
13:10:17 Joe completely wiped all folder related to skype too
13:10:26 Joe Its not so much that it wont open Cam
13:10:30 Joe Or Peter.
13:10:44 Joe Its that it automatically closes
13:10:45 Geek2 DId you try restoring windows to an earler date using system restore? (I think you did)
13:10:58 Joe I kept tab on the task manager, Skype.exe does come up but it closes itself
13:11:37 Joe But it does it so quick that the client doesnt even have time to open
13:11:54 Joe and it feels like the button doesnt work
13:11:55 peter i think your system is prone with malware?
13:11:57 Geek2 I'll brb. Have to restart firefox
13:12:59 Dany Geek2 quit (timeout)
13:13:16 Joe I think it might be possible Peter
14:32:02 Geek mustafa,,, k one sec
14:32:11 Geek mustafa, Are there files on it you care about?
14:32:42 mustafa nope and i allready reset it and it still asks for defult password
14:32:51 mustafa nothing important
14:33:00 Geek you didnt do a FULL factory reset then
14:33:11 Geek you probably did a windows system restore
14:33:14 mustafa ohh how do i do that
14:33:21 Geek a FULL factory restore will Definetly wipe the password
14:33:34 Geek I wrote a guide actually
14:33:34 Geek http://www.eugenecomputergeeks.com/how-to-fix-any-computer/How-Do-I-Fix-My-Computer.html
14:33:44 Geek But if you give e the model number I can give you exact instructions
14:33:59 mustafa samsung R519
14:34:06 mustafa i need real help
14:36:57 mustafa ok
14:36:59 Geek tap f4
14:37:06 Geek and do the FULL factory restore..
14:37:07 Geek NOT
14:37:08 mustafa ok
14:37:14 Geek the windows system restore to an earlier date
14:37:18 Geek people get that mixed up a lot
14:37:27 Geek this chat works on cell phones
14:37:36 Geek and video games consoles that have internet
14:37:37 mustafa ok and ill come bak online if it doesnt work
14:37:41 mustafa ok
14:37:53 mustafa thanks
14:37:55 mustafa alot
18:22:59 Geek soo
18:23:03 jxdama i dont think so
18:23:03 Geek turn off the computer..
18:23:11 Geek turn it back on and RIGHT AWAY tap f11
18:23:19 Geek you want to do the FULL factory restore
18:23:27 Geek NOT the windows system restore to a previous date
18:23:35 jxdama right
18:23:42 Geek its easy to get them mixed up...the factory restore will warn you are about to loose everything
18:23:43 Geek also..
18:23:48 jxdama system restore didnt fix it
18:23:52 Geek unplug EVERYTHING except the power...keyboard..and mouse
18:23:54 Geek k
18:24:03 Geek if F11 doesnt get you there..
18:24:08 Geek try F8 at startup
18:24:14 Geek and then goto "repair your computer"
18:24:41 geek alisha hey geek
18:24:46 jxdama from f11 or f8?
19:14:05 Geek2 youtube now has HTML5.0 video as backup (no plugins needed)
19:14:12 Geek2 but you should still get flash
19:14:35 Geek2 You didnt uninstal active X or anything like that? you were mentioning it earlier
19:14:35 Geek2 jxdama quit (timeout)
19:14:55 jxdama joins My room
19:15:14 jxdama can i do a system restore from yesterday?
19:15:29 jxdama everything is screwed up now
19:15:54 Geek2 yea
19:16:02 Geek2 System restores are reversible
19:16:05 Geek2 you shouldnt have to though
19:16:11 Geek2 Adobe Flash player is safe
19:16:18 Geek2 Sounds like you uninstalled it
19:16:47 jxdama youtube wont paly at all
19:16:52 jxdama damn
19:16:52 Geek2 yea
19:17:00 Geek2 you need to install flash
19:19:04 jxdama ok
19:19:15 jxdama please help me
19:19:16 Geek2 http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
19:19:19 Geek2 thats a direct link
19:19:37 jxdama ill try again
19:19:39 Geek2 jxdama, I doubt the system restore will bring it back...you just need to install it
19:19:46 Geek2 if you'd like I can just remote in and fix it for you
19:20:30 Geek2 jxdama, do you not know how to download a program and install it?
19:21:26 jxdama i think its back like it was now
19:21:41 Geek k
19:21:43 jxdama it doesnt say i need additional plug ins
19:22:12 Geek Please dont get so scared next time. I'll help you with any problem. I have very secure and safe program we can use called Teamviewer if you ever need me to fix anything
19:22:35 jxdama sweet
23:39:17 J Not yet.
23:40:57 J Should I log in as adminstrator. The screen is fuzzy.
23:41:32 Geek2 yea everything is supposed to look fuzzy and "big"
23:41:37 Geek2 yea go ahead
23:41:47 J Okay.
23:42:01 Geek2 J, there is a system restore that will take you back to a previous date that is totally reversible
23:42:08 Geek2 if you want to try...
23:42:09 Geek2 goto
23:42:25 Geek2 start > accessories > system tools -> system restore
23:42:30 Geek2 and choose a date when the sound was working
23:42:31 J I am go into adminstrator.
23:42:36 Geek2 remember it is reversible
23:42:39 Geek2 ok
23:43:56 J Should I proceed to work in safe mode?
23:45:01 Geek2 yea safe mode is safe
23:45:22 Geek2 its only a mode used for testing or fixing your computer
15:22:17 Geek1 lol yea
15:22:19 geek alisha thanks ram im going into the hardware aspect of comps
15:22:24 Barb Blue screen problem. Have a Vista OS, Vizio all-in-one. I tried system repair. Didn't work so I call Sony & ordered recovery disc. Hope it works
15:22:26 Geek1 sorry I'm really tired
15:23:01 peter barb work completed right/
15:23:02 Geek1 Barb, what do you mean by "system repair"? A windows system restore to an earlier date, a start up repair, or a FULL factory restore/reset?
15:23:04 peter ?
15:23:39 peter hey barb?
15:23:51 peter when did you face the problem?
15:24:01 Barb windows system restore.
15:24:16 peter whether it is after a software installation?
15:24:26 peter or you added a hardware
15:24:41 Barb My husband faced the problem the night before last.
15:24:45 Geek1 Barb, you probabyl didnt need to order the discs
15:24:52 Geek1 unless its XP or older
15:25:13 Geek1 Vista and Win 7 PC's come with the discs builtin to the hard drive (on a seperate partition)
15:25:16 Barb It's vista
22:47:10 Kool-aid lover just 1 pc. no usb flash stick.
22:47:31 Ant ok
22:47:51 geek alisha what you think of having him restore the comp ant?
22:48:33 geek alisha maybe then he can get the teamveiwer so i can help him
22:48:42 Ant http://www.bitdefender.com/scanner/online/free.html Maybe?
22:48:45 Kool-aid lover system restore?
22:49:00 geek alisha whats that ain?
22:49:01 Ant he loses everything but may be hes onl option
22:49:07 geek alisha ant*
22:49:10 Ant online virus scanner
22:49:36 geek alisha oh ok i done asked if he had anything important
22:49:44 geek alisha and he dont
22:49:44 Ant im not an expert just trying help see what i can do
22:53:26 Kool-aid lover internet explorer
22:53:29 Ant Internet exploere
22:53:37 Kool-aid lover ok thanks
22:53:48 geek alisha this process will put your computer back to the way you bought it
22:54:09 Kool-aid lover ok.
22:54:13 Ant does he have the option for a system restore through hes pc when it boots up ?
22:54:31 geek alisha what version of windows don you have?
22:54:46 Kool-aid lover xp
22:55:41 geek alisha will you please go to your control panel
22:56:04 Kool-aid lover ok
22:56:13 geek alisha are you there?
22:56:22 Kool-aid lover yes.
22:57:08 geek alisha uder system do u have the option to find and fix problems?
23:42:53 Kool-aid lover :-/
23:43:14 geek alisha im looking kool
23:43:36 Kool-aid lover ok.
23:48:38 geek alisha i think you may have to do it from shut down and start up from the boot menu
23:48:40 Ant free sessaion over
23:48:59 Ant yea i cut off my system restore seepds up my pc lol
23:49:00 geek alisha yea i exited i think he needs to do from boot
23:49:28 Ant prob so before that he may wanna try safemode and networking
23:49:41 geek alisha kool aid you know where you F11 key is?
23:50:08 Kool-aid lover yes
23:50:19 geek alisha if nothing else he will have to wait for the big geek lol
23:50:37 Ant yep
23:50:50 Ant i only format my pcs then install windows in download my driver lol
08:45:54 Harry I haven't used the disc on the computer yet, I thought I'd come here so i could be talked through the steps if i need help
08:46:00 aggravated hold on, I'm going to ctrl alt delete
08:46:13 aggravated alright, its reseting
08:46:21 aggravated android os 2.2
08:46:34 Geek aggravated, there is a windows button on the keyboard..usually between "ctrl" and alt"
08:46:42 Harry btw i fixed the whole "reboot and select device" thing by resetting the CMOS but i still get a KSOD cos of the system restore
08:46:46 Geek Harry, what version of windows is the disc?
08:47:03 Harry Windows 7 Ultimate 64 Bit i belive
08:47:22 Geek Harry, then you need to backup all your files somewhere safe....boot to the win 7 disc at start up using the boot menu...
08:47:23 aggravated nope, bottom row is... Fn(red),Ctrl,ZZZ,Alt, Pause break, space bar
08:47:26 Geek and then goto custom install
08:47:53 Geek delete the partitons..(make sure you unplug everything but Power, keyboard, mouse, speakers, and internet before you do that though
08:47:58 Geek then install
09:29:29 Clund yea
09:29:33 paulagonzalez ok do i go to control panel
09:29:38 Harry do u remember me from before?
09:29:40 Clund right click on workstation -> Properties
09:30:07 paulagonzalez ok
09:30:20 Harry Basically I fixed the "reboot and select device" thing by resetting the CMOS but now I'm still getting a KSOD becuase of the system restore. Now I hav emy Windows 7 Ultimate 64 bit disc
09:30:39 Clund k
09:30:50 Harry geek was supposed to guide me through the process but hes gone now
09:31:04 Clund yea
09:31:29 Clund so put in the cd and boot from it
09:31:35 Harry Mason quit (timeout)
09:31:36 Harry Done.
09:32:03 Clund k
09:36:13 Clund hi
09:36:15 Harry http://res1.windows.microsoft.com/resbox/en/Windows%207/main/66b9e3c2-bb67-47bf-802c-b753b54bcc19_48.jpg
09:36:15 Harry now its http://res1.windows.microsoft.com/resbox/en/Windows%207/main/66b9e3c2-bb67-47bf-802c-b753b54bcc19_48.jpg
09:36:23 Harry oh hey geek
09:36:40 Clund k
09:36:44 Clund go to system restore
09:36:49 Harry k
09:36:49 Harry Geek quit (timeout)
09:37:39 peter joins My room
09:37:46 Harry Its like this one but without the "recentely installed programmes and drivers might be uninstalled": http://www.7tutorials.com/files/img/sysrestore_point/sysres1.jpg
09:38:40 Clund go on...
09:38:52 Harry click next then?
09:39:04 Clund yea
09:41:02 Harry or one beofre latest one?
09:41:15 Clund best is the newest one, with no problems
09:41:27 Clund see on the date
09:41:35 Harry should i do "finish"?
09:42:18 Clund yea
09:43:11 Harry btw since system restore is what gave me a KSOD in the first place why do u think it'd fix it?
09:43:17 Clund and wait....
09:43:24 Harry k
09:43:44 Clund maybe an update
09:43:56 Clund was similiar to me
09:44:00 Harry k
09:45:08 Harry taking its time on "restoring files..."
09:45:34 Clund yea right so
09:48:29 Harry the login screen showed up
09:48:32 Harry no KSOD
09:48:33 Clund k
09:48:38 Clund then let it :D
09:48:47 Harry but when i got the KSOD in the first place it worked first time
09:48:54 Harry after a system restored
09:49:01 Harry so should irestart or something to test?
09:49:09 Clund nope
09:49:34 Harry its sorta frozen?
09:49:35 Clund or maybe...
09:50:21 Harry i can move my mouse but can tclick on the password field?
09:50:40 Harry or anything for that matter
09:51:11 student17 joins My room
10:29:27 Harry joins My room
10:29:27 Geek Will be 26
10:29:33 Geek wb Harry
10:29:33 Harry hey geek
10:29:35 joe Awesome
10:29:52 Harry clund told me to system restore it from the disc so i did and now it works BUT
10:30:00 Harry it freezes after like a minute
10:30:41 Geek so you reinstalled windows?
10:30:49 Geek where does it freeze at?
10:30:59 Harry no, i said u had gone so he said he would guide me instead
10:31:14 Harry i can do anything but it will feeze after a minute after hitting the logon screen
10:31:24 Harry i can login, open up a programme, anything i think
10:31:33 Geek what exactly did he have you do?
10:31:40 Harry system restore
10:32:00 Harry u know on the screen u can do "repair"
10:32:04 Geek how though? There are different types of system restores..was it a system restore to an earlier date?
10:32:09 Geek startup repair?
10:32:10 Harry i went to that and system restore is one of the optins
10:32:20 Harry nah i tried startup repair already
10:32:28 Harry the option under start up repair is system restore
10:32:29 Geek so then...
10:32:38 Harry so i did that to liek the latest point
10:32:40 Geek you did a system restore to an earlier date right?
10:32:43 Geek oh ok
10:32:47 Harry yh
10:32:56 Geek that is reversible..if you need to go back..
10:33:05 Geek but if there is nothing on the computer you care about....
10:33:07 Harry its seems better this way to be honest lol
10:33:15 Geek stick the disc in...turn off the PC.......
10:33:32 Harry if u think i should then ok
17:32:45 rey when i try to open it
17:32:52 geek alisha u might need to reinstal it
17:32:59 rey i have done that
17:33:01 rey like 4 times
17:33:06 rey and still get that message
17:33:22 geek alisha have you tryed a system restore?
17:33:30 rey yeah
17:33:39 geek alisha or checked your comp for errors?
17:33:52 rey i have scanned it and it says that
17:33:54 rey no viruses
17:33:56 rey at alls
17:34:25 geek alisha no sometimes you can have like bad disk parts on your hard drive
17:34:45 rey i been trying to find a way to fix that
17:42:33 rey last uptdate of what
17:42:40 ninjaghost of ur computer
17:42:51 rey no clue
17:43:15 rey alisha im runing check for performance issues
17:43:22 geek alisha so i aint thinking real stright
17:43:32 ninjaghost well go to ur start menu and type in system restore in the search bar
17:43:45 geek alisha thats y i havent been in much today
17:43:55 ninjaghost and when it opens it will give u a list of restore points
17:43:59 rey oh
17:43:59 ninjaghost ah
17:44:04 rey now that i remember
17:44:08 rey i already did that too
17:44:11 ninjaghost and tell me what the one on top says
17:45:23 ninjaghost wow do u do manual updates?
17:45:47 rey never mind
17:45:49 rey hold on
17:46:02 ninjaghost have u instaled many programs since them
17:46:14 rey i have a few
17:46:22 rey system restore points
17:46:31 geek alisha mine just updated since the otherday i keep mine up to date
17:46:37 ninjaghost ok
17:46:48 ninjaghost well mine seems to update almost every day for some reason
17:46:51 rey for the example the first one
17:46:53 rey it says
17:46:56 ninjaghost i need to restart mine
17:47:11 geek alisha mine dont and i have mine set to automatic
09:00:26 Geek I have a couple minutes till I leave
09:00:55 kevin i have a toshiba satalite and the usb and cam and sound doesnt work like the little sound thing on the side has a big x on it
09:01:46 Geek Did it ever used to work?
09:02:06 Geek Sounds like you need to download the drivers from the Toshiba web site
09:02:21 Geek if you give me the model number or product number I'll get you the proper link
09:02:30 kevin yeah all the time till my computer froze then i had to do a system restore and now it doesnt work
09:03:00 kevin its a satalite l505d windows 7
09:03:04 Geek what type of system restore did you do? A FULL factory restore, or just a windows system restore to an earlier date?
09:03:11 Geek 64bit or 32 bit?
09:03:14 kevin full
09:03:16 kevin 64
09:03:24 mik Mac was running fine, yesterday I went to get on and it was locked up. I restarted and got the ? mark. Shut it down for the day while I went to work, got home started up, all looked fine but itunes was loading s-l-o-w. I wanted to quit itunes. Then discovered I could not quit or force quit. I could not select any programs. It doesn't recognize USB jump drive, external hard drive or blank disk.
09:04:10 Geek so when you did the FULL factory restore, it wiped it clean...just like its a new computer?? The factory restore is supposed to also install the drivers././. but its worth downloading the drivers manually to see if that works
09:04:15 Geek mik, one sec
09:04:59 Geek kevin, I need the full model number...thats only half of it
09:13:20 Geek yea
09:13:31 Geek but I dont have enough time this morning
09:13:52 Geek kevin, how did you do the factory restore?
09:14:05 kevin sweet cause ive been on every site and cant figure it out but whenever u have free time ill be on
09:14:11 kevin what do u mean]
09:14:47 Geek how exactly did you do the system restore? What steps did you take?
09:15:04 kevin i held down the power button and zero and it said ur gonna lose all ur data do u still wanna factory reset
09:15:10 Geek the restore you did which caused the problem you are having
09:15:21 Geek kevin, okay so thats the proper way...
09:15:27 Geek it shouldnt have done that though
09:15:35 Geek mik quit (timeout)
09:15:38 Geek factory restores install the drivers
09:15:57 Geek it wipes the computer clean.....reinstalls wnidows, drivers, and all the software that came with the PC
09:28:59 peter what's the problem Geek?
pv_17dac8cdfe17d1496db80eed5e32d219a0fe34cb_f70f6fdddeeade40713b44dd6f5da0a0aeba7ab5 28/04/2012 09:29:15 Geek I dunno. Maybe
09:29:19 kevin ok i have a toshiba satalite L505d and it froze so i had to do a full system restore then when i finally got it working again the sound web cam and usb doesnt work
pv_17dac8cdfe17d1496db80eed5e32d219a0fe34cb_f70f6fdddeeade40713b44dd6f5da0a0aeba7ab5 28/04/2012 09:29:24 Geek You don't have to tell her though
09:29:55 peter reinstall your drivers
09:30:13 kevin i tried that
09:30:34 kevin ow no she didnt lol
09:30:58 peter ok kevin what's your os?
16:48:00 nikkii i cant download any programs or delete any thing
16:48:01 nikkii
16:48:11 geek alisha aww ok
16:48:24 geek alisha go look for factory restore
16:48:29 nikkii should i use a usb or no?
16:48:44 nikkii i have system restore
16:48:45 geek alisha no dont use the usb
16:48:54 kevin usb for what
16:49:57 kevin did u make a back up drive for all the stuff u want
16:50:27 geek alisha the only time i use a usb is for my linux or to save my crap too
16:50:29 nikkii yes
16:50:57 geek alisha u saved ur files on there?
16:50:58 kevin ok then just do as awsome alisha said
17:00:25 nikkii no, undeer where
17:01:20 geek alisha control panel
17:01:45 nikkii im there it says pick a category
17:01:45 geek alisha just go to to your start menu and type in factory restore
17:04:41 nikkii not there
17:04:50 nikkii i only have system restore
17:05:09 geek alisha do u know how to do a search on your comp?
17:05:31 geek alisha ok sometimes its worded diffrent i have windows 7
17:05:47 nikkii kinda but i went on a search pplace and i but the factory thiing an there isnt any results
17:06:18 geek alisha then do a system restore bk to before your issue started
17:06:48 geek alisha Geek{away} quit (timeout)
17:06:48 nikkii Geek{away} quit (timeout)
17:08:34 kevin nikkii quit (timeout)
17:15:51 Geek{away} kevin quit (timeout)
17:27:33 geek alisha Geek{away} quit (timeout)
17:47:13 geek alisha .
21:17:14 hannah anyone n here know anything about laptop mics?
21:18:02 geek alisha whats wrong with it?
21:18:19 Becca not really. I would e-mail the head geek. [email protected] He's out of town for his brothers wedding. But he'll get back to you as soon as he can
21:18:30 Becca oh. alisha can help. lol
21:18:30 hannah Becca quit (timeout)
21:18:46 hannah last night i had to do a system restore....before i did the restore my mic worked fine...now it says its not picking up
21:19:13 geek alisha have you tryed troubleshooting?
21:19:14 hannah ive checked 2 see if it was muted, checked all my drivers to make sure they got put back on, but seems like nothing is working
21:19:25 hannah im not really sure how?
21:19:41 geek alisha do u have teamveiwer?
21:20:16 hannah yea
21:20:44 geek alisha right now im sick so its easier for me too connect to u and do
21:21:19 geek alisha can you pm me your info?
16:44:32 marie after 2 mins of loading it says: "startup repair cannot repair this computer automatically"
16:44:59 geek alisha soundslike your hard drive is fried
16:45:24 marie then Recovery management give me 5 options
16:45:31 Lance joins My room
16:45:40 geek alisha whats the options?
16:45:41 marie -microsoft system restore
16:45:48 marie -system recovery
16:45:55 marie -minimized image recovery
16:46:01 Lance Hello, can somebody help me with my problem?
16:46:06 marie -run computer check up
16:46:10 geek alisha one sec lance
16:46:12 ninjastud what is it lance
16:46:18 marie -file backup program
16:46:29 Lance i cant connect to wireless routers
16:46:53 geek alisha ok have u tried the system restore?
16:47:17 marie no because i would lose all my pictures, music , and datas
16:47:19 Lance what exactly is system restore?
16:47:29 Lance ah so its like a reset
16:47:53 geek alisha not with system restore u shouldnt that the factory restore that would do that
16:47:56 marie yes it says "out-of-box" so basically you restart your computer
16:48:07 ninjastud marie a system restore doesnt whipe ur comp a factory reset does
16:48:15 geek alisha ok your is worded diffrent
16:48:17 ninjastud lance what is the problem ur having exactly
16:48:50 geek alisha ok the try the system recovery marie
16:48:57 Lance So, earlier today i could connect to online routers other than my own. Then i messed something up so now i cant connect to any
16:49:24 ninjastud try doing a system restore to go back to an earlier date
16:49:54 marie if i click on system recovery they ask me if i really want to delete all my data ... which i really dont :P
16:50:37 geek alisha really u dont have an option to go bk to an earlier date?
16:50:43 ninjastud hmm
16:50:44 g joins My room
16:50:48 marie so im trying to find another way... but im using my computer right now through SPLASHTOP .... it came with my computer
16:51:06 g hello
16:51:13 marie i tried.... but i loaded for more than 24 hours and didnt do anything
16:51:30 marie okk
16:51:35 Lance yes i am here
16:51:42 ninjastud did u try that yet
16:51:43 g hello i need help
16:51:53 ninjastud and what do u need help with g
16:52:06 Lance nope, what does system restore do?
16:52:20 ninjastud goes back to an earlier date
16:52:41 geek alisha marie do u have team veiwer?
16:52:42 ninjastud g what do u need help with
16:52:51 Lance how do i do it then? and what date would i need to go to?
16:52:53 marie a what?? :P
16:52:57 g my windows xp has a stop screen and i can't fix it
16:53:05 ninjastud alisha even if she did it wouldnt matter cuz she cant get into her comp
17:03:40 Lance whats io?
pv_92f47ffd0afe1d407151f8f4815fadd53de01d9d_9f5352c009a409e2bc3f61bb580cb89d5334f7cc 29/04/2012 17:03:51 geek alisha do u have a flash drive ?
17:03:56 ninjastud i mean optimum
17:04:15 kevin joins My room
pv_92f47ffd0afe1d407151f8f4815fadd53de01d9d_9f5352c009a409e2bc3f61bb580cb89d5334f7cc 29/04/2012 17:04:17 marie like a regular one yes... with like 4G memory
17:04:35 kevin if i do a system restore full will it delete my updates
17:05:16 ninjastud ummmm hmmm not sure kinda confused about what ur asking
17:05:28 ninjastud and marie that is cool ill look into getting splashtop
pv_92f47ffd0afe1d407151f8f4815fadd53de01d9d_9f5352c009a409e2bc3f61bb580cb89d5334f7cc 29/04/2012 17:05:28 geek alisha ok can u save your pics and files to it from splash
17:05:45 marie NOOO AHAHAHA reallly dont get that
17:05:53 ninjastud why
17:05:59 marie at first i thought is was fun ... but its slow
17:06:07 geek alisha depends on how far bk you go kevin
17:07:35 g stop: 0x00000024 (0x00190203, 0x86d64258, 0xc0000102, 0x00000000)
17:07:36 ninjastud g there should be letters with it as well if im correct
17:07:39 buhgzee I now have audio on my document file
pv_92f47ffd0afe1d407151f8f4815fadd53de01d9d_9f5352c009a409e2bc3f61bb580cb89d5334f7cc 29/04/2012 17:07:54 geek alisha u might have to loose them ikm trying not to do that if i can avoid u having too
17:08:38 geek alisha buhgzee can u type /op geek alisha into chat please
17:08:40 Lance I believe i shall just system restore to a few days back. Wont solve the most critical problem, but it will fix other ones i dont know how to fix. Thanks for the help
17:08:46 g yes it says a problem has been detected and windows has been shut down to prevent damage to your computer. and it also says other thhing
pv_92f47ffd0afe1d407151f8f4815fadd53de01d9d_9f5352c009a409e2bc3f61bb580cb89d5334f7cc 29/04/2012 17:08:59 marie yess :S
17:09:18 ninjastud lance call ur service provider and ask them for help ull atleast get ur home one working again
17:09:18 ninjastud Lance quit (timeout)
17:09:20 buhgzee Pardon me I don't understand why
17:09:22 ninjastud dang
17:09:27 geek alisha ok u got the blue screen of death do you have a windows disk?
pv_92f47ffd0afe1d407151f8f4815fadd53de01d9d_9f5352c009a409e2bc3f61bb580cb89d5334f7cc 29/04/2012 17:09:35 marie but in the worst case ill just bring my computer to like bestbuy im pretty sure they could fix it but i just dont wanna spend money
17:09:46 g nope
17:09:48 geek alisha right now u have op statues and im needing op4
17:09:51 geek alisha kevin quit (timeout)
17:10:15 ninjastud um how about a system restore to before u installed the software
pv_92f47ffd0afe1d407151f8f4815fadd53de01d9d_9f5352c009a409e2bc3f61bb580cb89d5334f7cc 29/04/2012 17:10:22 geek alisha i dont care for the geek squad they are highly over priced
17:10:23 marie buhgzee quit (timeout)
17:10:30 ninjastud and what was the virus protection software that u installed
17:11:08 ninjastud alisha would i be able to do the op thing to u?
17:11:23 geek alisha nope no one can now
17:11:29 g avats something like that
17:11:35 ninjastud oh
10:11:15 Willow joins My room
10:11:35 Willow I'm having some issues with my computer is anyone available to help?
10:11:54 peter yes for sure
10:12:30 Willow My computer turns on, there's the HP blue screen giving selections for boot menu, etc, then it gets to the black loading screen and can't find storage devices
10:12:58 Willow I've tried going to the boot menu, but it doesn't take me there every time, and when it actually does it doesn't recognize the Install CD in the CD tray.
10:13:24 Willow I did manage to get it to system repair, but when it gave me the option to run system restore it said it couldn't find the restore file.
10:13:52 peter have you checked your pc internal connections
10:14:24 Willow Yes. Everything is hooked up properly. I double checked the hard drive as it was saying it couldn't find it, but it's hooked up
10:14:37 Willow peter quit (timeout)
10:15:07 peter wether it is detected in bios
10:15:22 peter i mean are you able to enter into bios
10:15:41 Willow I'm aware of bios, but I have no idea exactly what that is
10:16:10 peter ok just restart your pc
pv_053ae49b71d8db425d11fb89993339c49ffef652_332e0170bdd2aecd344abf0f768859a0bca3564a 30/04/2012 10:50:57 mjonelove it's cute
10:51:12 kevin hey
10:51:21 Geek hi Kevin
10:51:38 geek alisha cuz i wouldnt tell her how to break into her "hubbys" comp that was in jail
pv_053ae49b71d8db425d11fb89993339c49ffef652_332e0170bdd2aecd344abf0f768859a0bca3564a 30/04/2012 10:51:53 mjonelove would you guys ever want to go out on a double date?
10:52:17 kevin i tried doing a system restore and it todok like a whole day to get it working again still no soun
10:52:22 Geek sounds like someone was making up a story
10:52:38 geek alisha yep sounded fishy to me too
10:52:57 Geek kevin, which method did you use to do the restore?
10:53:07 Geek kevin, sounds like your audio card is broken
10:53:14 Geek kevin, is it a laptop or a ddesktop?
10:53:39 kevin laptop and i did restore to factory settings
10:54:11 mjonelove i wonder what the legalities are concerning that 17 year old.
18:10:33 Geek1 you goto start button...
18:10:35 Geek1 then
18:10:38 Geek1 system tools
18:10:46 Geek1 sorry
18:10:47 Geek1 its
18:11:03 Geek1 start - > accesories -> system tools -> system restore
18:11:11 xXxPooRLoCKerBo ok.
18:11:21 Geek1 it might just be start > system tools -> system restore
18:11:28 Geek1 but that will let you restore the PC to an earlier date
18:11:40 Geek1 it will still keep current documents
pv_3dc127dfe8de878e8da1bda3457a35e0f6dd753f_54bc492893cc61ac58452c84281d0f5068706f0c 02/05/2012 18:11:46 buhgzee I know But cant get to it still on page with you
18:11:47 Geek1 it only restores settings and porgrams back to the date
18:11:57 Geek1 you can always go back to the current date so its very safe
pv_3dc127dfe8de878e8da1bda3457a35e0f6dd753f_54bc492893cc61ac58452c84281d0f5068706f0c 02/05/2012 18:12:11 Geek1 you click on the link...
pv_3dc127dfe8de878e8da1bda3457a35e0f6dd753f_54bc492893cc61ac58452c84281d0f5068706f0c 02/05/2012 18:12:18 Geek1 and it should pop up a box
18:13:08 Geek1 also
18:13:26 xXxPooRLoCKerBo ok
18:13:35 Geek1 if you don't mind and want to help us out, please click the facebook, twitter, or google plus buttons located directly below this chat. This gets you on the VIP list
18:13:47 Geek1 or just goto http://www.facebook.com/pages/Eugene-Computer-Geeks/226660334011653 and click "like".. thanks
18:14:11 Geek1 oh and also when you load safe mode
18:14:26 Geek1 it will ask you if you want to do a system restore or a system recovery...click yes
18:14:35 Geek1 that way you dont have to go through the start menu
18:14:42 Geek1 it will just take you straight to it
18:14:44 Geek[away} xXxPooRLoCKerBo quit (timeout)
18:15:32 checkmenow707 Geek[away} quit (timeout)
pv_3dc127dfe8de878e8da1bda3457a35e0f6dd753f_54bc492893cc61ac58452c84281d0f5068706f0c 02/05/2012 18:15:33 buhgzee Geek1 quit (timeout)
18:15:33 buhgzee Geek1 quit (timeout)
18:21:58 checkmenow707 buhgzee quit (timeout)
23:19:57 robflo listen i know is hard to describe what the problem is with the screen maybe i can video tape it and look for someone with the same problem
23:20:13 lainers It seems to be linked to registry erros I think and i tried to get sofware to fix it but they say its locked?
23:20:33 Geek2 lainers, what exactly are the problems you are having?
23:21:04 lainers I can only boot in safe mode, when i try to boot normal when i log in all that appears is a black screen
23:21:44 Geek2 robflo, its a hardware problem. You arent going to find a magic solution..if you cant see any text or anything except an explosion or blackness...then you are having a hardware related issue. You will have to take it in.
23:22:00 Geek2 lainers, Have you tried doing a system restore to an earlier date?
23:22:35 robflo ok, got it
23:22:37 lainers I have, sadly right now all the comes up is the system restore date when i did a back up
23:22:45 Geek2 robflo, here is the link https://www.youtube.com/watch?v=234-PmmdK-I
23:22:47 lainers but i cant find my back up drive -_-
23:22:56 Geek2 robflo, check the reviews on whoever you use and call around
23:23:10 robflo great
23:23:10 Geek2 you can find reviews on google places, yelp.com, yahoo local
23:23:20 robflo will do
23:23:25 Geek2 robflo, I recommend staying away from the big corporate places
23:23:31 lainers But if im able to do things in safe mode and all why cant I find a solution to fix it?
23:23:37 Geek2 robflo, they usually charge way too much and have bad reviews
23:23:58 Geek2 lainers, you still havent told me what the problem even is
23:24:15 Geek2 lainers, but a system restore to an earlier date will restore all the settings to a previous date
23:24:31 lainers I cant do that because i dont have a backup drive
23:24:33 lainers to restore it
23:24:55 Geek2 lainers, let say you go back to feb 14, but you've created documents since then, the system restore will NOT delete those documents. It only restores the previous settings, and will fix the registry
23:25:00 Geek2 noooo
23:25:05 Geek2 its a builtin program in windows
23:25:09 Geek2 called System Restore
23:25:17 lainers Noooo i know what youre talkign about
23:25:21 Geek2 start system tools - system restore
23:25:33 Geek2 you dont use another hard drive
23:25:46 Geek2 there are two types of system restores. A full factory restore
23:25:46 lainers back up drive
23:25:53 Geek2 and a windows system restore to an earlier date
23:25:56 Geek2 noo
23:26:04 lainers Nono im goign to show you what im talking about
23:26:06 Geek2 the system restore I'm talking about has NOTHING to do with a back up drive
23:26:16 Geek2 you are thinking of a different system restore
23:26:19 Geek2 I know its confusing
23:26:32 Geek2 the system restore I'm talking about is stored on the local hard drive
23:26:40 Geek2 it sets the system back to a previous date
23:26:56 Geek2 you could do just a week back or usually you can go months and months back..you choose on a calendar
23:27:00 Geek2 it doesnt delete files
23:27:03 Geek2 and its 100% reversible
23:27:07 Geek2 you NEVER use another drive
23:27:07 lainers I know what youre talkign about
23:27:10 lainers IT WONT LET ME
23:27:28 lainers ive gone to system recovery options
23:27:31 lainers i click on system restore
23:27:41 Geek2 and you chose a date on the calendar?
23:27:45 lainers it gives me one option
23:27:49 Geek2 A lot of the time some of the dates wont work
23:28:00 lainers description says "system image restore point" type is "backup"
23:28:03 Geek2 only one option in the date calendar?
23:28:08 Geek2 nooo
23:28:13 Geek2 thats a different system restore
23:28:19 Geek2 there are multiple system restores
23:28:32 Geek2 the one I'm talking about is the WINDOWS system restore to an earlier date
23:28:36 lainers Then it says the backup drive cannot be foudn system restore is looking for restore points on your backup
23:28:39 Geek2 you are talking about the manufacter system restore
23:28:53 Kramer joins My room
23:29:02 Geek2 You are doing a different type of system restore
23:29:16 Geek2 What version of windows are you running?
23:29:26 lainers windows 7
23:29:30 Geek2 Just please trust me on this and follow the instructions. Its safe and reversible
23:29:45 Geek2 k I'll get you clear instructions
23:29:46 Geek2 one sec
23:30:08 lainers Please note I can only run in safe mode.
23:30:22 robflo just wacted, bad geeks
23:30:23 Geek2 thats okay
23:30:31 Geek2 MOST people run it in safe mode
23:30:41 Geek2 System Restore will restart your PC.
23:30:52 Geek2 Open System Restore by clicking the Start button Picture of the Start button. In the search box, type System Restore, and then, in the list of results, click System Restore. Administrator permission required
23:31:24 Geek2 If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
23:31:35 Geek2 Follow the steps in the wizard to choose a restore point and restore your computer.
23:31:35 lainers One moment starting my computer up..
23:31:52 Geek2 full directions are at http://windows.microsoft.com/en-us/windows7/products/features/system-restore
23:31:57 Geek2 I suggest you go to the link
23:31:59 Geek2 it has a picture
23:32:03 Geek2 and the full instructions
23:32:05 Geek2 http://windows.microsoft.com/en-us/windows7/products/features/system-restore
23:32:10 lainers I really knwo hwo to do it
23:32:15 Geek[away} robflo quit (timeout)
23:32:18 lainers Instructions come up when i start safe mode
23:32:25 Geek2 just scoll down To use System Restore
23:32:29 lainers but Im tellign you that one option comes up
23:32:43 Geek2 you are doing the image system restore
23:32:50 Geek2 thats different
23:33:10 Geek2 Just please try...humor me
23:33:16 Geek2 but do it this way
23:33:36 Geek2 Open System Restore by clicking the Start button Picture of the Start button. In the search box, type System Restore, and then, in the list of results, click System Restore. Administrator permission required
23:33:45 Geek2 you do that while in safe mode
23:34:09 Geek2 If that doesnt work...
23:34:30 Geek2 then back up your files to an external source and do a FULL factory restore/reset
23:34:30 lainers No restore points have been created on your computer
23:34:42 Geek2 lame
23:34:54 Geek2 somehow your system restore got turned off
23:35:02 Geek2 is your hard drive filled with data?
23:35:08 lainers Well actually i did a full factory restore last week
23:35:20 lainers and i had stuff backed up
23:35:36 lainers but i lost that so I suppose i will have to back it up with a cd -_-
23:35:42 lainers and do a nother factory restore
23:35:47 Geek2 and it WIPED everything off of it? You had to create a new account and everything? The computer acted JUST how it did when it was brand new?
23:36:02 Geek2 yea
00:11:21 Drew Hello, Guys Everytime i click on a browser like internet explorer and, mozilla firefox or AOL my whole computer freezes.. but, they work fine in safe mode ( im in safe mode right know) and the games that ive downloaded that are online work fine on regular mode
00:11:40 Geek2 Drew you are catching me right when I'm going to bed
00:11:42 Geek2 sorry
00:11:49 robflo today i installed one of the hinges that was broken, maybe when i open it i busted the inverter
00:11:49 Drew aww okay :(
00:11:58 Geek2 sounds like you need to do a system restore to an earlier date
00:12:10 Geek2 drew read http://windows.microsoft.com/en-us/windows7/products/features/system-restore
00:12:10 Drew ive tried that
00:12:25 Geek2 ok
00:12:36 Drew but maybe i did the system restore wrong not sure thats ho
00:12:37 Drew tho
00:12:39 robflo no cable was touched or anythinf
00:12:43 Geek2 Then back up all files to an external source and do a full factory system restore
00:12:57 Geek2 Drew you choose a previous date..its totally reversible
00:13:13 Geek2 robflo, cables come un loose ALL THE TIME out of nowhere. its strange I know
00:13:24 Geek2 robflo, but its most likely the inverter
00:13:42 Geek2 Drew I wrote a guide that talks about the different system restores http://www.eugenecomputergeeks.com/how-to-fix-any-computer/How-Do-I-Fix-My-Computer.html
00:13:44 robflo hey geek 2 thanks a lot, i let you go tosleep now
00:14:01 Drew alrighty thanks geek2
00:14:08 robflo i'll tried the inverter
00:14:21 Geek2 robflo, no problem. If you dont mind please click the facebook, twitter, or google plus buttons located directyl below this chat. this gets you on the VIP list and helps us out. Thanks
00:14:41 robflo will do
00:14:46 Geek2 robflo. strange I'll ask some hardware gurus tomorrow
00:15:00 Geek2 have a good night
13:15:39 Jess I've had java issues in the past which is why I was leaning more toward a java issue, to be honest.
13:15:49 CooperG Cory quit (timeout)
13:15:57 Geek but the error message is refering to dvsservice.exe
13:16:27 Geek where are you seeing the error?
13:16:43 Geek and what exactly does the error message say?
13:17:01 Geek Jess, have you tried doing a windows system restore to an earlier date? Its safe and reversible
13:17:22 Jess It just pops up when I'm running things. At the time I was running Winamp, Skype, Spotify (on pause), Facebook and have folders open.
13:17:25 Jess The message itself says...
13:18:12 Jess 'DVS Service Module has stopped working' A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
13:18:31 Jess It never made an attempt at closing any windows, though.
13:18:46 Jess It popped up most frequently while I was running a Steam game for a few minutes to pass the time.
13:18:55 Geek DVS Service Module is the Free Studio application
13:19:09 Geek after uninstalling Free Studio, try restarting...
11:26:51 Geek in the command prompt
11:27:11 peter ok go to run and enter this command matt
11:27:12 peter rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\Inf\ie.inf
11:27:17 matt1 :(
11:27:22 Geek matt1, do you have the same problem with IE in safe mode?
11:27:39 Geek matt1, also did you ever try doing a system restore to a previous date?
11:27:42 matt1 i cant access safe mode. wont let me
11:27:55 Geek really? What happens?
11:28:02 matt1 yes that didnt work either, it wont let me cclick next
11:28:03 Geek sorry didnt mean to interupt
11:28:04 peter matt enter the command in run and hit enter
11:28:10 Geek please follow Peters instructions
11:28:28 Geek ok go to run and enter this command matt
11:30:09 peter s
11:30:32 peter u just copy and paste
11:30:41 matt1 installation failed
11:30:55 matt1 cant im on a phone lol
11:31:48 Geek he cant get internet access at all on the PC, so he is using his mobile cell phone.
11:31:57 matt1 i cant system restore because it wont let me hit next, i cant use safe mode cuz it wont let me use keys and i cant reinstall cuz i cant type any keys
11:32:29 matt1 i can on my other comp but not on this 1 thats y i think its a hardware problem
11:34:07 Geek its a super old pentium 4 custom PC
11:34:45 matt1 yea but its rly nice :) has lights in it and evrything :)
11:34:48 Geek matt1, you have to type the command EXACTLY like rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\Inf\ie.inf
11:35:03 matt1 i did twice
11:35:05 peter Geek it supports only for sp3
11:35:05 Geek matt1, custom PC's usually have nice towers with nifty features, but its super old
16:39:31 matt i think
16:39:33 matt im not sure though
16:39:46 matt :!:
16:40:42 Geek k back
pv_524dc59c1e31bff02dc072e9979117124d534cf0_f783f666baeff8c887c32cbc6f43a073b89c80cd 06/05/2012 16:40:58 connie so i still could get it to work -_-
16:41:10 Geek matt so you cant even get into safe mode or do a system restore leads me to think your Xp is really really messed up
16:41:17 Geek and no matter what you need to get a good XP disc
pv_524dc59c1e31bff02dc072e9979117124d534cf0_f783f666baeff8c887c32cbc6f43a073b89c80cd 06/05/2012 16:41:33 Geek you got windows movie maker to work?
16:41:45 matt :(
16:41:56 matt Mail me the XP disk plz.
16:42:50 Geek do you even have the sticker with the XP serial/product number?
16:42:59 Tizzy joins My room
16:43:07 Geek I cant mail you the disc. The serial on the disc is already used and its open
16:45:48 Tizzy so only thing i can think off is the video diver
16:45:52 Tizzy driver
16:46:08 Geek I couldnt mail you the disc anyways. Its a win XP pro service pack 3. Your serial wont work. Plus I cant get rid of it
16:46:30 matt **** mannnnnnn
16:46:36 matt :( ima cry rite now
16:46:45 Geek Tizzy, you could try uninstalling video driver. Make sure you create a system restore point first
16:46:56 Tizzy ok
16:46:57 Geek matt, that PC is SUPER old anyways. Probably get a better one used for $50
pv_524dc59c1e31bff02dc072e9979117124d534cf0_f783f666baeff8c887c32cbc6f43a073b89c80cd 06/05/2012 16:46:59 connie oh couldnt my bad
16:47:12 Tizzy i paid 100.00 for mine
16:47:20 Tizzy its a great system i have
16:47:24 matt yea i paid 100 bucks for my current one
16:47:25 Geek matt, even if you got XP reinstalled, its likely the hardware will go out
pv_524dc59c1e31bff02dc072e9979117124d534cf0_f783f666baeff8c887c32cbc6f43a073b89c80cd 06/05/2012 16:47:56 Geek oh :-(
16:48:03 matt But how can i do that?
16:48:27 Tizzy i am going to unistall the driver now and see what happens
16:48:30 Geek huh? I wasnt saying anything about transfering hardware
pv_524dc59c1e31bff02dc072e9979117124d534cf0_f783f666baeff8c887c32cbc6f43a073b89c80cd 06/05/2012 16:48:38 connie yeah
16:48:41 Geek Tizzy, make sure to create a system restore point first
16:48:54 Tizzy can you tell me what to do
16:49:00 Tizzy so i can make sure i do this right
16:49:06 Geek tizzy, Start-> Accessories > system tools -> system restore -> create a restore point
16:49:19 Tizzy i think i have the driver downloaded anyways
16:49:21 matt No i mean
16:49:27 matt like can i transfer hardware
16:49:32 matt is it possible
16:49:35 Geek what hardware?
16:49:57 Geek From what type of PC to which type of PC?
16:50:14 matt from my broken PC to my working PC
17:08:30 tizzy1963 will i like it yes and the way i am is that when i want to fix somethign that is bothering me i never give up lol
17:08:35 tizzy1963 sorry
17:08:53 Geek its okay. I just hate telling someone to uninstall there video drivers
17:08:55 tizzy1963 will you see there is a onboard one and there is a internal one
17:08:56 Geek it should be fine
17:09:03 Geek especially if you created a system restore point
17:09:06 Geek but yea
17:09:34 tizzy1963 yeah it was working before
17:09:35 Geek you cant just shut it down when you arent using it? And keep it running when you are?
17:09:37 tizzy1963 when i first got it
17:09:47 tizzy1963 i hate to hear the fans
17:09:48 tizzy1963 lol
17:09:58 tizzy1963 the fans are always going hey
17:10:01 Geek and you think updating drivers or doing the windows updates might have caused it?
17:10:17 Geek one thing you could try...
17:10:25 tizzy1963 whats that
17:10:25 Geek doing a system restore to an earlier date
17:10:34 Geek a date that when it was working
17:10:37 Geek its reversible and safe
17:10:38 tizzy1963 yeah i could i suppose but i see nothign there
17:10:57 Geek there arent any system restore points
17:10:58 Geek ?
17:11:07 tizzy1963 i went to restore
17:11:19 tizzy1963 hey and shows nothing there only todays
17:11:37 Geek ah you must have had system restore turned off
17:11:43 Geek bummer
17:11:56 Geek its a custom PC right?
17:12:11 tizzy1963 yes
17:12:22 Geek I suppose you could just back up files somewhere safe and reinstall windows. If you have the windows disc and the drivers discs
17:12:30 Geek that should fix it!
17:12:36 tizzy1963 i do not have it
17:12:36 Geek but is a pain
pv_6856d966fec27f2a29276ff72459dc77a76a06de_b5952a0af124784e9cc17d14ea2d04e5d024e02b 08/05/2012 08:25:57 Geek and
pv_6856d966fec27f2a29276ff72459dc77a76a06de_b5952a0af124784e9cc17d14ea2d04e5d024e02b 08/05/2012 08:25:57 Geek resset hosts file (which is very safe)
pv_895cdb16b93bfeb5e42faecae580c0c353baabc2_c8b1634f24ed74a0ce4cf28854bae3b98e39e3a0 08/05/2012 08:26:00 Joe I only have like 4 or five question
pv_6856d966fec27f2a29276ff72459dc77a76a06de_b5952a0af124784e9cc17d14ea2d04e5d024e02b 08/05/2012 08:26:08 nikki id is 616380069 and password is 375
pv_895cdb16b93bfeb5e42faecae580c0c353baabc2_c8b1634f24ed74a0ce4cf28854bae3b98e39e3a0 08/05/2012 08:26:10 Joe but they are hard for me but it might be easy for you.
pv_6856d966fec27f2a29276ff72459dc77a76a06de_b5952a0af124784e9cc17d14ea2d04e5d024e02b 08/05/2012 08:26:19 Geek I'll also start a system restore point before I work on it so if you want to set the PC back to how it was before I work on it, you'll be able to
pv_895cdb16b93bfeb5e42faecae580c0c353baabc2_c8b1634f24ed74a0ce4cf28854bae3b98e39e3a0 08/05/2012 08:26:21 Joe Its kinda stupid really, I am not even studying computers.
pv_895cdb16b93bfeb5e42faecae580c0c353baabc2_c8b1634f24ed74a0ce4cf28854bae3b98e39e3a0 08/05/2012 08:26:26 geek alisha ok i am in college for comps lol
pv_895cdb16b93bfeb5e42faecae580c0c353baabc2_c8b1634f24ed74a0ce4cf28854bae3b98e39e3a0 08/05/2012 08:26:34 Joe But they make us do assignment with IT
pv_6856d966fec27f2a29276ff72459dc77a76a06de_b5952a0af124784e9cc17d14ea2d04e5d024e02b 08/05/2012 08:26:34 nikki ok
pv_6856d966fec27f2a29276ff72459dc77a76a06de_b5952a0af124784e9cc17d14ea2d04e5d024e02b 08/05/2012 08:26:41 Geek k you'll know when I'm connected. Will be a sec
pv_895cdb16b93bfeb5e42faecae580c0c353baabc2_c8b1634f24ed74a0ce4cf28854bae3b98e39e3a0 08/05/2012 08:26:53 Joe I mean really, I am studying Law...
08:26:55 connie Clund quit (timeout)
10:20:07 hello 1 sec
10:20:08 Geek go into safe mode...
10:20:11 Geek since you can see it
10:20:14 Geek and then
10:20:16 Geek goto..
10:20:29 Geek start -> accessories -> system tools -> system restore
10:20:36 Geek and restore PC to an earlier date.
10:20:42 Geek a date when the resolution was correct
10:20:45 hello i try
10:20:55 hello but honesty it wont work
10:20:56 hello :/
10:20:57 Geek the system restore to previous date it reversible and safe
10:21:03 Geek why wont it work>?
10:21:20 hello i dont know what i should be doing
10:21:30 Geek http://bink.nu/forums/t/2113.aspx
10:21:30 hello i tap f8
10:21:38 hello but it wont show anythign
10:21:38 Geek Here is a forum with someone with the same problems
10:21:42 Geek tap f8 at startup
18:50:31 Geek just goto http://update.microsoft.com
18:50:54 jxdama there is a link on the aol homepage to upgrade
18:51:02 Geek oh ok
18:51:12 Geek jxdama if you are worried....
18:51:16 jxdama when i upgraded java i couldnt get into chat rooms
18:51:18 Geek you can create a system restore point
18:51:24 jxdama finally fixed that
18:51:34 Geek thats probably the chat rooms fault no?
18:51:39 jxdama no
18:51:44 Geek jxdama, my suggestion....
18:51:49 jxdama couldnt get into any chat rooms
18:51:53 Geek jxdama, switch to google chrome or firefox
18:51:58 jxdama i think you helped with that
18:52:07 jxdama i have firefox
18:52:09 Geek ah sounds like the installation must have failed causing your java to crash
18:52:28 Geek out of all browsers, google chrome is fastest and most stable
18:52:41 Geek it also loads web sites much better than IE and is less prone to viruses and spyware
18:52:49 jxdama i tried google chrome
18:52:59 Geek do you know how to create a system restore point?
18:53:04 jxdama seemed very confusing and cumbersome
18:53:20 Geek its just a bit different. Firefox is a bit more like IE
18:53:36 Geek Google chrome is actually pretty easy to use once you understand the interface
18:53:41 jxdama i couldnt figure out how to make aol my homepage, or pin my favorites to the page
18:53:47 Geek for favorites they are called bookmarks and you just press on the star
18:54:06 Geek to make AOL home page..just click on the wrench and its in the settings there
18:54:18 jxdama thanks
18:54:29 Geek since its more like IE
18:54:37 Geek deneb, whats the problem you are having?
18:54:40 jxdama i have firefox
18:54:55 Geek jxdama, I suggest you do the IE upgrade BUT
18:54:57 deneb mine is a long one, i shall start typing lol
18:55:02 Geek make sure to create a system restore point
18:55:09 Geek so that if you have any problems...
18:55:11 Geek you can restore back
18:55:14 Geek just goto...
18:55:32 Geek start -> all programs -> accessories -> system tools -> system restore
18:55:35 Geek and create a restore point
18:55:39 Geek then do the IE upgrade
18:55:51 Geek I still highly recommend switching to firefox
18:56:08 Geek oh and to pin things in google chome...just click the star button
18:56:14 Geek and then choose where you want it to go
18:56:16 ant firefox way better then IE suk
18:56:23 Geek "bookmarks bar"
19:34:07 jxdama nothing about service pack after that
19:34:13 Geek wierd
19:34:17 jxdama build6000
19:35:01 Geek Are you 100% you ran windows updates correctly? It usually has to check for updates and takes a few minutes and then will start the updates including the upgrade to service pack 2
19:35:51 jxdama im sure
19:36:25 Geek You can try doing a system restore to an earlier date. You wont loose any documents
19:36:30 Geek and its reversible and safe
19:36:46 Geek just goto start -> all programs -> accessories -> system tools > system restore
19:36:51 Geek and choose a previous date
19:37:06 Geek NOT to get mixed up with the FULL factory restore which will wipe everything and start over
19:37:35 Geek if the windows system restore to an earlier date doesnt fix, then I recommend backing up everything somewhere safe and external, and then doing the FULL factory restore
19:37:48 Geek I wrote a guide http://www.eugenecomputergeeks.com/how-to-fix-any-computer/How-Do-I-Fix-My-Computer.html
19:38:39 jxdama restore to what?
19:39:11 Geek restore your computer to a previous date
19:39:17 jxdama why?
19:39:19 Geek when it was not having problemms
19:39:31 jxdama this isnt a problem
19:39:43 jxdama all im trying to do is upgrade to IE9
03:01:44 Thomson geek alisha quit (timeout)
03:01:52 Thomson Clund, I'm on a laptop. Would it differ at all with this? I'm not familiar with hardware, sadly.
03:02:24 Clund not really
03:02:39 Thomson Okay.
03:02:42 Clund laptops have more often better restoring routines
03:02:50 Thomson I found something called System restore. Should I do that?
03:02:51 Clund by seller
03:02:55 Clund yep
03:02:57 Clund right that
03:03:24 Thomson Hm...
03:03:31 Thomson I don't know why, but I have a bad feeling about this.
03:03:40 Thomson God, I'm tired.
03:04:02 Clund brb
22:23:25 Geek yea
22:23:34 Geek try tapping f8 when the PC first turn on and then goto safe mode
22:23:34 Geek then
22:23:37 jxdama then i turn the comp off with the button and turn it back on
22:23:44 Geek goto
22:23:53 Geek start -> all programs -> accessories -> system tools -> system restore
22:23:56 Geek and restore to an earlier date
22:24:02 Geek or
22:24:03 Geek try
22:24:03 geek alisha oh didnt hear a ping lol
22:24:10 Geek Go to last known good configuration
22:24:27 Geek to goto last know config...
22:24:28 Geek Start your computer.
22:39:54 jxdama can you give me instructions on factory restore?
22:40:06 Geek I wrote a guide http://www.eugenecomputergeeks.com/how-to-fix-any-computer/How-Do-I-Fix-My-Computer.html
22:40:11 Geek Whats the model?
22:40:25 Geek and maker?
22:40:28 Geek one sec brb
22:40:37 jxdama by the way, i thin as soon as the comp comes on there is a f-11 on the bottom right that says system restore
22:41:01 jxdama hit f-11 when it comes on?
22:41:05 jxdama i have vista
22:41:34 jxdama HP
22:43:02 Geek yea
22:43:13 Geek make sure you files are backed up first!
22:43:17 Geek backed up somewhere safe
22:43:22 Geek preferably an external hard drive
22:45:43 jxdama what i mean is do i go in safe to do the factory restore
22:45:52 Geek no
22:46:02 Geek you tap f11 when the PC starts up
22:46:07 Geek dont goto safe mode
22:46:12 jxdama ok
22:46:14 Geek there are two types of system restores
22:46:23 Geek you are doing the FULL factory restore
22:46:31 Geek are your files backed up somewhere safe already?
22:46:43 Geek cuz doing the full factory restore will delete all your files
22:46:55 jxdama all i need backed up is my documents
22:47:03 jxdama i have that on a disc already
22:47:05 Geek then dont do the factory restore yey
22:47:06 Geek *yet
22:47:15 Geek then do the facftory restore
22:47:18 jxdama all i use my comp for is to get on the internet
22:48:03 Geek Well if you dont want to do the factory restore then just use google chrome or firefox
22:48:12 Geek or use old IE sometimes
22:48:36 jxdama but what if the comp freezes up tomorrow morning again
22:49:07 jxdama are you saying go to system restore and restore to may 7th, before i put the service pak on?
22:49:22 Geek yea you can try that
22:49:26 jxdama actually it was thursday night i think
22:49:52 Geek but first I'd try doing "go to last known good configuration" you tap f8 at startup to get to that...if that doesnt work THEN goto safe mode and restore to an earlier date
22:50:02 jxdama restore from safe mode?
22:50:36 jxdama ok, can i have instructions for last known good config?
22:50:46 Geek I just told you
22:50:52 Geek tap f8 at startup
22:50:54 Geek then select it
22:50:59 jxdama got that
22:51:03 Geek or just read http://support.microsoft.com/kb/307852
22:51:49 jxdama When you see the "Please select the operating system to start" message, press the F8 key.
22:51:57 jxdama that i dont understand
22:52:10 Geek if that doesnt work.. then do a system restore from safe mode..you get to safe mode by also pressing f8 ... you can read about vista system resore which is different then full factory restore...goto http://windows.microsoft.com/en-us/windows-vista/What-is-System-Restore
22:52:16 jxdama you mean as soon as i hit the button?
22:52:29 Geek you tap f8 RIGHT AWAY when it turns on
22:52:35 jxdama stay with last know config
22:52:44 jxdama for last know config?
22:52:56 Geek those sites are very clear
22:53:06 Geek for last know config READ http://support.microsoft.com/kb/307852
22:53:28 Geek if that doesnt work do a system restore from safe mode READ http://windows.microsoft.com/en-us/windows-vista/What-is-System-Restore
22:53:57 jxdama im reading last known config
22:54:03 jxdama but im confused
22:54:45 jxdama does "please select the operating system to start" message automaticaaly comes on?
22:55:55 Geek not always
22:55:59 Geek just ignore that
22:56:04 Geek just tap f8 at startup
22:56:11 jxdama so when do i hit f-8?
22:17:12 Geek download all the graphics driver updates
22:17:24 Geek I'm pretty sure thats your model
22:17:36 CandyB What does upgrading my graphics driver do exactly?
22:17:37 Geek it should have a sticker on the computer itself with the exact model info
22:17:59 Geek it just updates the driver. Fixes problems and hopefully will improve performance
22:18:09 Geek make sure to create a system restore point
22:18:12 Geek before doing it
22:18:14 Geek just to be safe
22:18:25 CandyB Ah. Will do thank you so much.
22:18:27 aron joins My room
22:18:31 Geek also if something goes wrong...select "go to last known good configuration" at startup
22:18:35 CandyB Mind if I ask another question?
22:18:40 Geek if you dont see it, then tap f8 at startup
23:20:46 Geek yea fake e-mails from companies are super popular right now
23:20:48 Caroline So back on topic lol should i be worried that my computer won't start again if it updates again because i'm thinking it's those 13 updates from hell
23:20:51 Geek and they look more real than ever
23:21:02 Caroline esepcially since i had to restore my system to an earlier point in time
23:21:09 Geek yea
23:21:19 Geek Id create a new system restore point
23:21:22 Geek and then do the updates
23:21:23 Geek that
23:21:31 Geek way you can restore to exactly that time and day
23:21:36 Geek if the updates do it again
23:21:47 Geek my hunch is the updates will be fine this time
23:21:55 Caroline Well that's the thing if i do a new system restore point to like 2 days ago when it was fine won't it just do the updates over again because it's like they weren't done just like what happened today?
23:21:58 Geek but its not unheard of for updates to screw up a system
23:22:06 Caroline Are you a male by any chance?
23:22:11 Caroline I promise I"m not going to flirt
23:22:12 Caroline Lol
23:22:17 Geek you can turn off automatic updates
23:22:20 Geek even in safe mode
23:22:21 Geek yea I am
23:23:07 Geek A guess from experience
23:23:17 Caroline Lol a guess from experience can be trusted at all times
23:23:18 Geek I have seen updates screw up systems before
23:23:20 Geek but its pretty rare
23:23:32 Geek but
23:23:37 Geek if you create a new system restore point
23:23:43 Geek you'll be safe
23:23:50 Geek and then you can just do the updates
23:23:53 Geek and if something goes wrong
23:23:54 Caroline Sooo my lovely Cameron, how exactly do I make a system restore point?
23:23:56 Geek just do another restore
23:24:03 Geek just..
23:24:19 Caroline I've done it before on my toshiba but my toshiba was crap and i don't wanna screw my HP baby up I'd be heartbroken
23:24:25 Geek goto start -> all programs -> accessories > system tools > system restore
23:24:39 Geek there is a text link that says "create new restore point"
23:25:03 Geek that might not be the exact terminology but if its not "create a new restore point" its very similar to that
23:25:21 Caroline Omg I got so much crap on this thing that i didn't know about lol
23:25:44 Geek also make sure you back up your files to an external hard drive or at the very least usb flash stick or DVD's
23:25:53 Caroline Automatic restore point it says is on 5/4/12
23:25:58 Geek always good to make regular backups
23:26:06 Geek yea so create a NEW restore point
23:26:28 Geek you can actually set how often you want it to create them
23:26:40 Geek or you can set how much hard drive space you want to give to it
23:26:47 Caroline Oohh cool
23:26:48 Geek some people like having lots of dates
23:26:51 Caroline I feel so in control lol
23:26:58 Geek and will dedicate half there hard drive to system restores
23:27:15 Caroline Well I don't wanna go back so far that it just wipes out all the recent updates because won't I have to redo them all or will they stick?
23:27:23 Geek I'm a big fan of WIPING it clean and doing FULL factory restores. It makes the computer just like brand new.
23:27:43 Geek it wont stick
23:27:46 Caroline Like i said i'm worried that the 13 updates from hell are just going to redo themselves because my computer has never updated twice in a row when i shut it down
23:27:48 Geek you'll have to redo them
23:27:59 Geek but the system restore to an ealier date it reversible
23:28:07 Caroline but with the bios updates my computer freezes shuts off turns on does updates for an hour or two wasting my time lol
23:28:30 Geek Lots of the time a PC needs to update twice in a row and needs two restarts. Hell sometimes I'll have to go through 4 or 5 sets of updates
23:28:34 Geek with 5 reboots
23:28:46 Caroline Okay. So if this one is the 13 updates and my computer doesn't start tomorrow when I wake up just put all my junk on a flashdrive and factory restore or whatever my system?
23:28:56 Caroline Oh well that blows =/
23:29:00 Geek are you sure you are talking about windows updates and not HP updates?
23:29:13 Caroline I can honestly say that I've never had that problem
10:40:47 johnny 0xc000000f
10:40:51 Geek2 What you should do....
10:41:13 Geek2 Turn on the PC and tap f8 and goto "Last known Googe Configuration"
10:41:16 Geek2 (if you can)
10:41:27 Geek2 if you cant get to "Last Known Good Configuration)
10:41:45 Geek2 then you need to goto 'safe mode' and do a system restore to the earliest date
10:41:49 Geek2 so turn off the computer
10:42:05 Geek2 turn it back on. Then tap f8 right when the computer turns on
10:43:03 Geek2 I doubt avast would cause such a serious error. Its a REALLY popular program
10:43:28 Geek2 if avast did cause it then you should be able to get in through safe mode and restore to an earlier date. You wont loose and files or anything
10:43:29 johnny when i turn on the computer and tap f8 it just goes back to the same sceen
10:43:43 Geek2 Clund {Desktop} quit (timeout)
10:43:44 Geek2 thats not good
10:53:07 Geek2 but just do safe mode
10:53:12 Geek2 keep it simple
10:53:15 Geek2 once you are in
10:53:23 johnny ya im in
10:53:40 johnny its loading files
10:53:45 Geek2 goto start -> search "System Restore" and choose a date in the calendar to restore to
10:54:17 Geek2 if serching for SYstem restore doesnt bring it up then just goto Start > all proprams -> accessories > system tools > system restore
10:54:35 Geek2 choose a date that is recent not too long ago
10:54:40 johnny it went back to that same screen again
10:54:42 Geek2 it only restores settings
10:54:48 Geek2 ouch really?
10:54:53 Geek2 wont even goto safe mode?
10:55:03 johnny nope
10:55:10 Geek2 Are there files on it that are important?
12:25:56 Geek * Remember if you want to SAVE
12:27:15 Geek I used open office throughout college and high school and never had a problem. None of the teachers can tell you didnt use Microsoft Office if you save it correctly.. (which isnt hard to do at all)
12:27:24 Geek brb
12:27:45 12345 ok thanks :)
12:27:57 12345 robflo quit (timeout)
12:28:06 12345 so i tried doing the restore and it said i dont have a system restore point?
12:35:18 Geek k back
12:35:25 Geek thats a different syste restore
12:35:32 Geek you want to do the FULL factory restore
12:35:49 Geek the system restore you just tried is just the windows system restore to an earlier date
12:35:55 Geek COMPLETLY different then what you wantr
12:36:02 Geek who makes your computer?
12:36:13 Geek and do you know the model number or product number?
12:38:41 12345 its an HP. model # G71-34OUS my product number has been rubbed off. last time the tech had to look up a new one i think
12:39:09 Geek Oh by product number I meant model number NOT your windows serial number
12:39:12 Geek never give that to anyone
12:39:27 robflo geekm is there a video that shows where cmos is located? and how get to it?
13:03:12 Geek Thanks
13:03:23 Clund {Desktop} geek, i need a linux text editor with syntax highlighting (no vim or emacs)
13:03:33 Clund {Desktop} for html
13:03:47 Geek Clund, for html I really like Quantum plus
13:03:58 Geek but I personally use vim
13:03:59 12345 ok so what u said worked and now im on the system recovery options. do i click in the system restore or start up repair?
13:04:02 Geek why not VIM?
13:04:03 Clund {Desktop} is it in repos?
13:04:23 Clund {Desktop} er.... only for VERY geeky things
13:04:26 Clund {Desktop} the vim
13:04:28 Geek 12345, system restore most likely. Just make sure its not the windows system restore to an earlier date. If you see a calendar then you know you arent in the right one
13:04:30 robflo nothing
13:04:49 Geek you'll know you are doing the right system restore when it warns you that its about to delete everything and restore to factory state
13:04:49 Geek Joe quit (timeout)
13:05:15 Geek robflo, some models make it very hard to find the CMOS battery. There should be a hardware manual for your laptop online
13:05:38 Geek robflo, whats the model number again?
13:05:51 Geek CLund, yea Quantum Plus is in the repos
13:05:54 Clund {Desktop} quantum plus is not in repos :(
13:05:59 Geek oops
13:06:01 Geek Quanta
13:09:30 Geek how old is your computer 12345 and could i have the model number again?
13:09:44 Geek Every HP comes with a factory restore option unless its really old
13:09:58 Geek all vista/win 7 HP computers have a factory restore
13:10:02 Geek you are just having trouble getting to it
13:10:37 Geek 12345, read this guide by HP http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and/How-do-I-RESTORE-my-system-to-the-original-factory-settings/td-p/50113
13:12:03 12345 its not that old its like 4 years old. it dosent show that option. i swear. it has start up repair. then system restore but it says under it restore windows to an earlier point and time and when i click on it says no system restore point then theres system images
13:12:33 Geek yea thats a different system restore
13:12:43 Geek what version of windows did that computer come with?
13:12:53 Geek if you dont know there is a sticker located on the computer itself
13:13:03 12345 system image recovery * and windows memory diagnostic and command prompt thats it.
13:13:22 Geek what happens when you goto system image recovery?
13:13:24 Geek what version of windows did that computer come with?
13:13:37 12345 windows 7
13:13:47 Geek then it DEF has a factory restore option
13:14:49 Geek Click Start and enter Recovery in the search field. Select Recovery Manager from the list when it becomes available. Allow the action to continue, if prompted. The HP Recovery Manager opens.
13:14:59 Geek Alternately, click Start , All Programs , Recovery Manager , and then Recovery Manager . Allow the action to continue, if prompted. The HP Recovery Manager opens.
13:15:10 Geek Click Advanced options , System recovery , and then click Next . The PC will restart and reopen the recovery manager. Alternately, if Advanced options is disabled, click Next , and then System Recovery . The PC will restart.
13:15:20 12345 G71-340US
13:15:21 Geek When the PC restarts, select the System recovery option and click Next .
13:15:33 Geek If prompted to use the Microsoft System Restore program, click No , and then click Next .
13:16:34 Geek this page has EXACT instructions for your model http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01895783&lc=en&cc=ec&dlc=en&product=4035651
13:16:37 Geek and it has pictures
13:16:42 Geek this page has EXACT instructions for your model http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01895783&lc=en&cc=ec&dlc=en&product=4035651
13:16:55 Geek It even has multiple ways of doing it
13:17:03 Geek Read the entire page
13:17:07 Geek from top to bottom
13:17:15 Geek your model DEF has a factory restore option
16:25:35 chris state*
16:25:44 Geek they already did a factory reset?
16:25:48 chris Yea
16:25:52 Geek do another one agani
16:25:53 chris it was as if it was new
16:25:58 Geek NOT a windows system restore
16:25:59 Geek oh okay
16:26:08 Geek so you had to enter in an account name when you turned it on?
16:26:14 Geek and choose your time zone and stuff?
16:26:20 Geek THen its a physical problem
16:26:24 chris ahh no
16:26:26 Geek most likely a problem with the ehternet card
16:26:28 Geek get a new ehternet card
16:27:17 chris Dell
16:27:22 Geek oh ok
16:27:26 Geek and its running windows 7?
16:27:33 chris umm
16:27:41 chris vista
16:28:00 Geek You can access the system restore on most Dell computers by tapping the F8 key when the PC first turns on. This will take you to the "Advanced Boot Options" menu. Use the arrow keys on your keyboard to select "Repair Your Computer". Next click "Dell Factory Image Restore"
16:28:08 Geek so turn it off..
16:28:10 Geek turn it back on
16:28:15 chris i dont need a CD or nothing?
16:28:17 Geek and tap f8 RIGHT when it first turns on
16:28:19 Geek nope
16:28:20 Geek no cd
16:28:21 chris alright
16:28:43 Geek except for keyboard and mouse
16:28:49 chris ok
16:28:54 Geek so you tap f8 key right when it first turns on...
16:28:59 chris ok
16:28:59 Geek then goto "Repair your computer"
16:29:05 Geek You can access the system restore on most Dell computers by tapping the F8 key when the PC first turns on. This will take you to the "Advanced Boot Options" menu. Use the arrow keys on your keyboard to select "Repair Your Computer". Next click "Dell Factory Image Restore"
16:29:34 Geek Clund quit (timeout)
16:29:36 chris alright
16:29:39 chris about how long would it take?
16:29:47 Geek about 30min-2 hours
16:29:51 Geek usually an hour
16:30:05 Geek you know you are doing it right when it warns you that you will loose all documents
16:30:16 Geek if you see a calendar and its asking you to choose a restore date, THATS NOT IT
16:30:19 chris ohh
16:30:23 Geek thats the windows system restore to an earlier date
16:30:30 chris well is there anything else i could try from here
16:30:32 Geek I wrote a guide that will come in handy
16:30:38 chris and use the restore as a last resort?
16:30:40 Geek http://www.eugenecomputergeeks.com/how-to-fix-any-computer/How-Do-I-Fix-My-Computer.html
16:30:48 Geek I would do the restore
16:30:55 Geek because..
16:30:58 tim joins My room
pv_2a62b160376c51cfa4554290daf454d78593cdec_a413bbe398a1db98b24f59c4dfd27ae904e74206 16/05/2012 16:36:27 Geek instructions on that site
16:36:46 Geek Not really
16:36:52 chris ah
16:36:53 chris ok
16:36:55 Geek you culd try booting to linux disc
16:37:04 chris So system restore
pv_2a62b160376c51cfa4554290daf454d78593cdec_a413bbe398a1db98b24f59c4dfd27ae904e74206 16/05/2012 16:37:05 Geek connie quit (timeout)
16:37:05 Geek connie quit (timeout)
16:37:07 chris if that doesnt work
16:37:14 chris then new ethernet card
16:37:17 Geek sorry one sec phone
16:43:13 Geek connie quit (timeout)
pv_2a62b160376c51cfa4554290daf454d78593cdec_a413bbe398a1db98b24f59c4dfd27ae904e74206 16/05/2012 16:44:16 connie thanks much!
17:08:27 Geek they are pretty cheap now days
17:08:29 Geek chris, no
17:08:30 Geek you
17:08:39 Geek tap f8 at startup...goto "Repair your computer"
17:08:44 chris ahh
17:08:49 Geek You can access the system restore on most Dell computers by tapping the F8 key when the PC first turns on. This will take you to the "Advanced Boot Options" menu. Use the arrow keys on your keyboard to select "Repair Your Computer". Next click "Dell Factory Image Restore"
17:09:14 Geek Dell calls it the "Dell Factory Image Restore"
17:09:23 Geek although the exact terminology can differ from model to model
17:09:33 chris alright
17:09:35 Geek charles1, yea ebay is probably your best bet for cheapest deals
17:09:37 chris Thanks man,
17:09:41 Geek chris no problem
17:09:44 chris if it works I apreciate the time and help
19:22:20 help i have another questions
19:22:37 Geek k
19:22:59 help i had a lot of programs installed on my computer but i deleted them at one point. is it possible to return the computer back to is previous state when the programs were installed? i want the programs back
pv_2a62b160376c51cfa4554290daf454d78593cdec_a413bbe398a1db98b24f59c4dfd27ae904e74206 16/05/2012 19:23:15 Geek connie quit (timeout)
19:23:43 Geek help, you can try with the windows system restore
19:24:01 help it was a awhile ago though
19:24:06 Geek just goto start -> all programs -> accessories > system tools > system restore
19:24:18 help will it mess up anything
19:24:27 Geek depending on your settings on hard drive size it usually goes waaay back..you can choose the date
19:24:36 Geek nope its very safe and 100% reversible
19:24:47 help will i lose files and stuff if i do it
19:25:00 Geek nope
19:25:04 Geek it keeps all documents
19:25:05 Geek and files
13:37:51 meatball it changed my desktop icons into lnk files and i cant acess system restore or anti virus programs
13:38:12 Geek meatball, have you tried booting to "safe mode with networking"?
13:38:20 meatball yes
14:46:14 charles1 without a disk drive you are going to have a difficult time. You need a DVD RW
14:46:45 meatball i figuared that,this might be to old to save
14:46:55 charles1 ask eugencomputergeeks if they can put the program on a flash drive for you. It will cost a little
14:47:06 charles1 how old is it?
14:47:18 meatball beats me
14:47:24 mike well, i just remembered that i did a system restore and that restore it to factory default. it did not work
14:48:15 charles1 yeah cause you didn't actually restore it to factory default and the problem could me the monitor as in going on its way out.
14:48:23 charles1 things do wear out
14:48:52 mike i tried and connected the pc with another monitor and the colors are still bad
14:49:18 charles1 nice job of elimination. good for you.
14:49:50 charles1 so go to control pannel and look into display
14:50:08 mike i have put a new video card inside the pc. could that be the problem?
14:50:30 charles1 was it normal before you put the card in?
15:44:18 charles1 Originally I believe it was installing a video card at all instead of using the onboard sound I believe.
15:44:30 charles1 Playing movies there isn't a problem
15:44:54 wigge but I turn the power switch off, remove the power chord. keep one hand on metal while fixing then plug the chord back in and then turn switch on
15:45:04 Geek charles1, does the video on this site have the same problem>? http://www.808.dk/?code-html-5-video
15:45:23 charles1 yeah wiggie I understand but it can still hapen. All sorts of variables.
15:45:41 Geek Samm, have you tried booting into safe mode and seeing if the problem is happening there? Also have you tried doing a windows system restore to an eralier date?
15:45:43 charles1 I know you would like me to say things are going to be ok but I can't say that.
15:45:57 wigge hah I know
15:46:07 charles1 I'll try geek
15:46:19 Geek that is a non flash video
15:46:21 Geek html 5 video
15:46:23 meatball joins My room
15:46:29 Geek I want to see if that has problems or not
21:46:25 Geek I'm thinking maybe the new mint is the same
21:46:36 Ant maybe
21:47:13 Geek meatball, nope. You can get into safe moed right?
21:47:27 Geek oh yea I remember now
21:47:32 meatball i am now
21:48:01 Geek And you've tried restoring to the earliest date possible in system restore? Sorry to repeat myself I get mixed up with all the problems people have
21:48:28 meatball well i thought i was i forgot i shut it down.yes i did as far as it will go back
21:48:29 Geek try going back to the earliest date possible in the calendar, go back monthss and months ago if possible by using the windows system restore
21:48:53 Geek then you absoluetly need to reinstall windows
21:49:02 meatball lol
21:49:05 Geek try and get your hands on an external DVDRW optical drive
21:49:15 Geek or put XP on a usb
21:49:15 Geek or
21:49:32 Geek switch to Linux Mint, which goes on a USB much easier than XP
21:50:33 meatball i just hoped i didnt have to do that,but i really appricate your good advice and help
11:10:22 Geek Mizzperfect from the error it was giving you about needing to reinstall windows, it sounds like you need to do a full factory restore. Do you have important files on the computer that aren't backed up?
11:10:22 mizzperfect i just clicked on safe mode its loading
11:10:30 Geek oh good
11:10:40 Geek so then maybe you didnt reinstall windows
11:10:49 Geek once safe mode loads....
11:11:08 Geek goto start > all programs > accessories > system tools > system restore
11:11:12 Geek and restore to an earlier date
11:11:16 mizzperfect but it keep going back to the same black screen
11:11:24 Geek give it a little bit more time
11:11:35 Geek another thing you can try...
11:11:41 Geek turn it off..
11:11:48 Geek turn it back on and tap f8 just like you did
11:11:55 Geek instead of choosing safe mode choose...
